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Photos in my export file have a size of 0 kb

After your download is exported & opened, you may notice that some of the photos appear to have a file size of 0 kb. The most common reason for this is that the compression software that is being used does not support ZIP files that are over 4GB in size.

In order to extract a ZIP files that large, you need to make sure that you use a program that support ZIP files that are larger than 4 GB. One example is a program called 7-ZIP.

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