Staff Spotlight: Kevin Diamond, Global Channel Account Manager

August 21, 2018 by Sam Puckett

Spatial Networks has been growing at a breakneck pace, with more than a dozen people joining the team so far this year. In this installment of our Staff Spotlight, we’d like you to meet one of them: our Global Account Channel Manager, Kevin!

Kevin Diamond

Tell us how you got into this industry and came to Spatial Networks.

When I graduated from the University of South Florida (Go Bulls!) in 1999, I knew I wanted to get into sales or management, but the specific industry eluded me. The information technology field was very interesting to me, so I took a sales position at Tech Data and worked with channel partners, and became a manager shortly thereafter. After 4 years, I had the attractive opportunity to work for a Tech Data vendor - becoming a road warrior managing channel partners - for a very rewarding 10 years.

The next leap brought me into the cybersecurity world, allowing me to further grow my portfolio with new challenges. I managed our largest channel partners and quickly became a sales manager.

The position of global channel manager for the Fulcrum platform at Spatial Networks sparked my interest. The idea of establishing a new channel program from the ground up was a challenge and the fact it was within an unfamiliar industry was very intriguing. I knew nothing about geographic information systems (GIS) or data collection but felt my extensive history within the IT industry would provide an outside-the-box methodology to grow the partner business. In April 2018, I began my new adventure.

I like to think my story is a little bit different since I don’t come from the GIS or engineering fields.

What does your job entail?

As Global Channel Manager, I ultimately own the partner relationships. Our Fulcrum product brings a significant opportunity for partners to help their customers and I didn’t see much focus on channel partners within the industry. Our current partners are wonderful and in discussions with them, I learned the potential that Fulcrum has for any industry.

We didn’t have an established channel program, so my first task was to build a program that a potential partner sees true value in. I want to be able to recruit a potential best-fit partner so they understand how Fulcrum can help grow their portfolio within their customer base.

I believe the vision for our Fulcrum partners will help them succeed and differentiate themselves in a crowded market.

What’s the most rewarding part of your job?

Being surrounded by some of the most gifted and intelligent people I have ever met is rewarding. We are truly a team and the communication is amazing (my Slack is blowing up as I type). Knowing the SNI and Fulcrum story from the beginning is truly exciting and being a part of that is humbling. The family environment and the drive for success is unlike anything I’ve experienced.

What gets you out of bed in the morning?

Does my 8-year-old son waking me up count?

I’m an old-school morning person. I make coffee (well, most of the time my wife does) and I read the newspaper (yes, the actual paper one). Being a morning person, my goal is to help others start their day in a positive manner.

Also, no two days are the same here at SNI. One morning I could have discussion with a potential partner in Australia and the next I’m talking to an existing partner in New York about new business opportunities. Knowing every day is going to be different keeps me motivated.

What do you do outside of work?

Kevin and family

I like long walks on the beach, the finest prime steaks and Kentucky bourbon… Seriously, I do like all of those but I enjoy my family life. We enjoy going to sporting events and traveling. My wife surprised me with a trip to Cuba last year and that was amazing. Experiencing somewhere that has been off-limits yet is less than 400 miles away is conceptually unbelievable and it was such a different culture. Any time you travel and come back a changed person is revolutionary to me. We recently took my son to Washington, D.C. and had a blast. He was thrilled to see the Lincoln Memorial.

What is something people might be surprised to learn about you?

Kevin as a child model

I am married to a Hall-of-Famer (my wife was inducted into her high school’s sports hall of fame for swimming) and I was once a professional model (I just happened to be 10 months old!).

What’s something you’re excited about right now?

We’ve just started scratching the surface with what Fulcrum can do. The traditional use of pen and paper in the field has worked, but technology has allowed for improving efficiencies with fewer errors, creating an immediate, positive impact for a customer. I cannot stress this enough - the stories I’ve heard about Fulcrum solving problems is limitless.

Interested in becoming a Fulcrum partner? Check out our partner page and apply today!

Sam

About the author

Sam is the content marketing specialist at Spatial Networks, where she works with the team to bring product and industry news to Fulcrum customers.

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