Ensure you comply with the performance requirements of your service level agreements (SLA) and your overall IT system is in good health. Routine monitoring of the physical platform, the operating system, and essential components, combined with effective recovery plans, will help minimize and prevent system issues and downtime caused by storage failure, unsuccessful backup, drive issues, and more. Establish disaster recovery action plans and take preventative maintenance actions as needed to ensure reliability and availability of your IT systems. Customize this form to accommodate specific needs outlined by the system performance requirements. You can use this form in both on and offline environments.
What does Fulcrum do?
Fulcrum is the Field Operations Management platform field organizations use to run, record, and close out their work. Electric, gas, water, and wastewater utilities and the engineering, construction, and inspection firms that serve them run asset management, vegetation management, linear construction, and emergency response and disaster recovery on Fulcrum, capturing an AI-ready record of every job.
Is Fulcrum SaaS or on-premises?
Fulcrum is strictly a Software-as-a-Service FieldTech product. Fulcrum’s SaaS implementation is hosted on AWS and we are SOC 2 Type II certified.
How is Field Operations Management different from Field Service Management?
FSM software supports the customer-facing side of a business with tools for dispatching, scheduling, and routing service calls. FOM supports organizations that build, inspect, and maintain their own infrastructure across asset management, vegetation management, linear construction, and disaster recovery. Fulcrum is the FOM platform for the field teams and contractors who keep that infrastructure running.
Do I need to be a coder to build Fulcrum apps?
Fulcrum’s drag-and-drop app builder lets anyone on your team create a working app with no coding experience. Fulcrum’s AI tools can also turn a plain-language description of your workflow into a working app. Either way, every app automatically includes offline capture and sync, native GIS, and enterprise security.
What if my team needs help building or managing Fulcrum apps?
Fulcrum’s professional services team can build your apps, train your team to run Fulcrum independently, or both. Teams that want ongoing support can hand app management to Fulcrum’s managed services.
How real time is Fulcrum?
Fulcrum provides automatic synchronization to share records between the mobile device and server. In real time, this syncing occurs within seconds to a couple of minutes as long as there’s an internet connection.
Does Fulcrum work with Esri ArcGIS?
Fulcrum integrates with Esri ArcGIS and ArcGIS Online, and offline basemaps and layers are included. Non-GIS information stays isolated from your GIS without requiring related tables, so operations teams can build and maintain apps without GIS or enterprise team support.
Can Fulcrum connect to my sub-meter Bluetooth GPS unit?
Fulcrum uses your mobile device’s GPS by default. Connecting a Bluetooth GNSS receiver replaces the device coordinates with the receiver’s, which is how teams reach sub-meter accuracy for asset and boundary capture.
Will Fulcrum do a proof of concept or pilot?
Fulcrum will do proof of concept or pilots. Contact us to set up a custom plan to get started.
Does Fulcrum work completely offline?
Fulcrum is built to function without an internet connection. When you reconnect to the internet, it will automatically sync your records and update the mobile app with new data from the server.
