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Industry

Water utilities

Fulcrum helps water utilities capture consistent field data, follow precise processes, integrate with GIS, and connect FieldTech with back-office systems for clear insights. By feeding accurate, real-time information into water utility management software, it supports efforts to reduce water loss and improve operational efficiency.

When others depend on you, you can depend on Fulcrum.

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Fulcrum field data collection for Water Utilities
Double inspection productivity
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What is Fulcrum?


Water utilities and contractors worldwide trust Fulcrum’s industrial-strength, SaaS-based field data collection and process management platform to capture and share reliable information about on-site activities, much faster than paper or other digital solutions. Our mobile platform helps water utility authorities track and schedule maintenance and keep track of field teams data collection processes across thousands of miles of water and wastewater infrastructure. 

 

Standardized, easily customized, and well-integrated data bridges the gap between FieldTech and office ecosystems to boost productivity and improve decision making.

Fulcrum platform - standardize field data collection Fulcrum platform - Customize field processes Fulcrum platform - Streamline two-way integration
Fulcrum platform - standardize field data collection
Standardize icon

Standardize field data collection

Digitally transform your processes with a single platform that:

  • Accommodates any field data collection and process management use case
  • Replaces siloed mobile apps with one connected platform for efficient compliance management and operational insights
  • Expands advanced geospatial applications beyond GIS experts
  • Reliably delivers real-time, location-specific data even when offline
Fulcrum platform - Customize field processes
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Customize field processes

Easily adapt to changing field operations requirements with:

  • Simple drag-and-drop field app modification, with no tech expertise required
  • Seamless integration of FieldTech hardware such as drones and sensors
  • Tailored reporting and alerting to and from the field
Fulcrum platform - Streamline two-way integration
Streamline Electric utilities

Streamline two-way integration

Expand the reach and usefulness of your field data with:

  • Best-in-class integration with Esri ArcGIS
  • Real-time, two-way communication with any application
  • Built-in integration with email, SMS, and more
  • Advanced security and identity management protocols

Explore how the Fulcrum platform cuts costs, improves data reliability, and enables digital transformation.

Platform overview

Harness Fulcrum software for water utilities.

Fulcrum use cases extend far beyond field data collection.

water utility companies worldwide trust Fulcrum’s industrial-strength, SaaS-based field data collection and process management platform

Harness Fulcrum software for water utilities.

Fulcrum use cases extend far beyond field data collection.

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GIS

Empower your GIS management with advanced geospatial tools for precise mapping and analytical insights, optimizing workflows and ensuring reliable GIS data.

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Digital transformation

Drive modernization by digitizing field operations and cutting down on paper-based processes, boosting productivity while increasing operational agility.

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IT/CIO

Leverage Fulcrum's scalable and secure platform to integrate field data with existing IT systems, reducing custom development needs and bolstering data security.

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Field operations

Streamline your field operations with real-time data collection and communication capabilities, ensuring efficient resource management and task execution.

How Fulcrum optimizes water utility field operations

Fulcrum for water utilities - use case - Streamlined asset management

Streamlined asset management

Optimize your water utility asset management with enhanced data collection capabilities. Standardize field data gathering to improve efficiency and accuracy. Use GIS to map asset locations, ensuring reliable identification and tracking. Seamlessly integrate with FieldTech tools like sensors and panoramic cameras to streamline the flow of information from field to office.

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Fulcrum for water utilities - use case - Lead service line documentation replacement

Lead service line replacement

Accurately document and manage lead service lines within your water systems by providing your field teams with tools for precise inspection and identification of lead sources. Use GPS for exact location verification to ensure compliance, facilitate streamlined audits, and improve public transparency with accessible maps and databases.

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Fulcrum for water utilities - use case - Proactive stormwater management

Proactive stormwater management

Enhance your stormwater management efforts by conducting quick, efficient surveys, even in remote locations. Customize forms to ensure consistent data collection and integrate high-quality documentation through photos and videos. Use GIS mapping for precise location tracking and proactive stormwater system management, identifying high-risk areas before problems escalate.

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Fulcrum for water utilities - use case - Efficient disaster response

Efficient disaster response

Strengthen disaster response and recovery efforts through real-time, bidirectional communication between control centers and field teams. Use offline functionality for uninterrupted data collection and access in remote environments. Integrate GIS for accurate location tracking to support swift adaptation to changing conditions, improving overall coordination and response times.

 

Smarter water utility field ops with Fulcrum

Beyond pipes and pumps, data collection drives today’s water management decisions. With Fulcrum, you can double your inspection speed, and overcome obstacles to keep your water management systems flowing smoothly. 

Resources

Browse through our resources designed to help you get the most out of Fulcrum.

Resource library
Water Treatment Plant process at sunset as visualization for Fulcrum water infrastructure solution
Infographic
<3 min read

Water infrastructure solutions start with Fulcrum

Are you looking for a data collection solution to revolutionize your water infrastructure projects and field operations? Fulcrum’s water infrastructure solution software is your key to success – and we’ve got the infographic to prove it! Following are some infographic highlights on how Fulcrum provides:
Man performing inspection at water utility treatment plant
Data Sheet
<4 min

Powering water utility innovation

Explore the depths of water utility innovation with our comprehensive guide to harnessing the transformative power of Fulcrum field data collection and process management platform. Designed for water utilities and their partners, this data sheet outlines the challenges in the field and presents a detailed exploration of how the Fulcrum platform empowers teams to achieve unprecedented levels of efficiency, accuracy, and connectivity.
GIS for water utilities - Smarter Water & Sewer Operations With Gis Lines And Polygons Feature
Infographic
< 4 min read

Field applications of GIS for water utilities

Managing water and sewer systems takes more than plotting points on a map. Crews need to understand how everything connects — where flow begins, where it ends, and what lies in between. Applying GIS for water utilities builds a connected view of the network, improving how teams plan inspections, prioritize maintenance, and respond to critical issues. Without that level of spatial context, inspections drag on, risks grow, and small problems often escalate into larger ones.

Asset management

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“We will map the connectivity between different assets using ArcGIS – then by layering in Fulcrum, we’re not just mapping the asset, we’re also collecting all the attributes, the condition, the structure design, the measurements, the big picture, and using this data to deliver a turnkey report that we include in our GIS deliverables.”

Customer story
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Data quality assurance

Testimonial logo Brown and Caldwell

“Comparing our pre-Fulcrum days to now, we’ve seen a 30 percent reduction in data QA and management time.”

Sean Kilpatrick, Senior Engineer, Brown and Caldwell

Sean Kilpatrick, Senior Engineer

Brown and Caldwell

Customer story
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Utilities app templates

Fulcrum offers a diverse suite of applications specifically designed for the water utility sector. Here are a few examples to get you started, or use our flexible platform to create custom solutions to address your unique water management challenges.

App gallery
survey app

Storm drain inspection

Electronically survey stormwater drains with your smartphone. Record debris, pollution, and water clarity, while capturing weather conditions and geolocation to manage infrastructure.
Field inspection report

Lead Service Line (LSL) inventory

Ensure efficient compliance with EPA regulations for your inventory. Capture geospatial data including points, lines, and polygons for easy loading into your GIS.
monitoring log

Sewer smoke testing

Efficiently identify sources of inflow and infiltration in sanitary sewer systems to prevent costly sewer overflows. Log test locations, document breaks, and provide clear photographic evidence.
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Water leak detection

Conduct routine surveys for public water systems. Detect leaks, calculate total water losses, and implement repairs to ensure proper operation, safety, and reduce costs.
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Culvert inventory

Survey and track the condition of drainage culverts. Assess inlets, outlets, and structural integrity, while capturing photos and GPS data to report and resolve any issues.
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Water sampling survey

Track water sampling locations and quality measurements with ease. Collect and map out samples, flag areas of concern, and document testing results for a variety of water sources.

FAQs

What does Fulcrum do?

Fulcrum enables water utilities to standardize field data collection, customize data collection processes, and integrate water data from the field with enterprise systems such as GIS and back-office platforms.

How can Fulcrum’s advanced software and tools streamline water utilities management?

Fulcrum’s software enhances water utility operations by offering streamlined data collection and integration, robust water utility asset management, and strong disaster recovery capabilities. Some sample use cases of Fulcrum include mobile inspections that log updates on pipe conditions as well as asset tracking for rapid, responsive service.

How does using Fulcrum water utility compliance software help overcome regulatory challenges?

Fulcrum helps water utilities meet compliance needs by offering straightforward data collection and easy integration with existing standards. Its customization feature also allows processes to conform to various regulatory requirements, simplifying water utility compliance.

What water utilities tasks can be made more productive with Fulcrum?

Just a few ways Fulcrum enhances productivity in water utilities include lead service line audits, manhole inspections, and stormwater inspections. These tasks are part of Fulcrum’s broader capabilities in streamlining water utility operations.

What system integrations are possible using Fulcrum?

Fulcrum can integrate with applications used in water utility work, including GIS, 3D imaging, and more, as well as with any custom enterprise software.

How can Fulcrum help with time-sensitive field activities such as stormwater inspections?

Fulcrum enables rapid deployment of inspectors based on their proximity to inspection sites, cutting response times during storm events and safeguarding critical data. This helps operators track water quality on-site and reduce the risk of water mismanagement.

What Fulcrum features contribute to a faster and more efficient emergency response for water utilities?

Fulcrum’s mobile data collection and location-based services streamline water utility emergency response by enabling quick data gathering and real-time information syncing, improving coordination and decision-making.

How can Fulcrum assist in large water projects like lead pipe replacement?

Fulcrum facilitates large water projects by enabling custom data collection, real-time updates, and efficient collaboration across different crews and contractors, even if they’re using different platforms. This ensures streamlined workflows and comprehensive documentation.