Keep a directory at your fingertips of everyone in the community. Quickly look up past issue with neighbors and catalog issues for Property Manager.
When living in a homeowner association community it helps as a board member to know everyone. Know everyone's name in the community and don't get caught off guard. Also keep records of every notice and fine each resident has been sent and have photo or video proof of violations at your finger tips. Have property managers address issues and send notices quickly and check if the issue has been resolved, all from your smart phone.