Water and Sewer Apps

Sanitary Survey Checklist

Use this sanitary survey checklist app for completing the walk-through inspection portion of an on-site sanitary survey to determine whether existing facilities are adequate to continue to reliably supply water that meets federal and state standards. Review and verify the capability and capacity, construction and operation, and physical condition of the water system’s facilities using this app on any Android or iOS device. This sanitary survey checklist includes the eight essential elements of a thorough sanitary survey: source, treatment, distribution system, finished water storage, pumps/pumping facilities and controls, monitoring and reporting, water system management and operations, and operator compliance. It can be modified as needed to accommodate state, local, or organizational requirements.

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Sanitary Survey Checklist

Date

Address

Survey conducted by

Ground water sources

Quantity

Is the safe yield sufficient to meet current and future demands?

Is the quantity of the source sustainable?

Does the PWS have an operational master meter?

How many service connections are there?

Does the PWS meter all service connections?

Does the PWS have interconnections with neighboring PWSs or a contingency plan for water outages?

Does the PWS have redundant sources?

Quality

Does the PWS have a smooth-nozzle raw water tap and treated water tap for each well?

Are there any abandoned wells and have they been properly closed?

Are there unused or auxiliary wells connected to the distribution system?

Well

Is the well in a confined or unconfined aquifer?

Is the well site subject to flooding?

Is the well located near any immediate or potential sources of contamination (PSOCs)?

Is there a WHPP in place?

Is a driller's log available?

How deep is the well?

How often is drawdown measured?

What is the depth of the casing?

What is the depth of the grout seal and does it meet primacy agency standards?

Does the sanitary seal meet primacy agency standards?

Does the casing extend above the ground and meet primacy agency well construction standards?

Does the well casing vent meet primacy agency well construction standards?

If the well is in a pit, is it subject to flooding or runoff from impervious surfaces?

Is the well pit checked and cleaned as part of regular maintenance?

Do check valves, blow-off valves, and water meters function properly and does the PWS maintain them?

Has the PWS properly protected the upper termination of the well?

Does the PWS provide lightning protection?

Is the pump intake located below maximum drawdown?

Are check valves accessible for cleaning?

Have the well casing and screens been inspected?

Springs

Has the PWS protected the recharge area?

What activities and land uses take place in the recharge area?

What conditions cause changes to the quality of the water?

Has the spring source been sampled and evaluated for surface water influence?

Is the site subject to flooding?

Is the spring's intake adequately constructed and protected?

Does the PWS provide adequate site protection?

Is the spring box properly constructed?

Surface water sources

Quantity

What is the total design production capacity?

What is the present average daily production?

What is the maximum daily production?

Is the safe yield sufficient to meet current and future demands

Is the quantity of the source adequate?

If permits are required, is the facility operating within the limits?

Are permits available?

Does the PWS have an operational master meter?

Does the PWS have interconnections with neighboring PWSs or a contingency plan for water outages?

Quality

Does the PWS monitor raw water quality?

Has raw water monitoring of the source(s) indicated the presence of E. coli, Giardia lamblia, or Cryptosporidium?

Does the PWS track changes in raw water quality?

What conditions cause fluctuations in water quality?

Are there any changes that could affect treatment?

Are there any abandoned, unused, or auxiliary sources?

Is there an emergency spill response plan?

Source water protection

Has the PWS identified possible sources of fecal contamination and addressed them?

Is the PWS implementing a plan to protect watershed or aquifer-recharge areas?

What is the size of the protected area?

Who owns it?

Are surveys of the watershed conducted regularly?

What is the nature of the protected area?

Is there an emergency spill response plan?

Reservoirs

Is the area around the intake restricted?

Are there any pollution sources near the intakes?

Is the intake structure designed to draw water from different levels?

Is the PWS drawing the highest quality water?

How often are intakes inspected?

Does the PWS add any chemicals to the reservoir?

When did the PWS last have the dam inspected for safety (if applicable)?

Streams and rivers

Is the area around the intake restricted and clearly marked?

Are there any pollution sources near the intakes?

How often are the intakes inspected?

What conditions cause fluctuations in water quality?

Are any chemicals being added at the intake structure?

Infiltration galleries

Does the PWS provide adequate security for the pump house and the area around the collection area?

What triggers a more thorough survey of the collection systems?

If the supply is impounded behind a dam, when was the dam last inspected by the state or a consulting engineer?

Water supply pumps, pumping facilities and controls

Pumping equipment and appurtenances

What are the number (including reserves), location, and type of pumps?

Is the actual capacity of the pumping facility adequate to meet the demand?

When and how are pump capacities determined?

What is the condition of the equipment?

Are the pumping systems equipped with:

How often are all pump stations visited?

Are there any cross-connections present?

Are the correct types of lubricant used?

Is the frequency of addition and amount of lubrication adequate?

Pumping facilities

Is security adequate?

Is the building and equipment protected from flooding?

What is the structural condition of the building?

Can the operator access and remove equipment from the building for maintenance?

Is the building orderly and clean?

Does the PWS use the pumping station for storage?

Is safety equipment adequate?

Controls

Is the motor control system adequately designed and reliable?

Is the pump system equipped with an adequate failure alarm system?

Does the auxiliary equipment have fail-safe devices?

Are controls equipped with elapsed time meters?

Does the PWS adequately protect controls?

Does the PWS adequately maintain control systems?

Auxiliary power

Is auxiliary power needed and, if so, is it provided?

What type of auxiliary power does the PWS provide? What conditions activate auxiliary power?

Does the auxiliary power unit supply ALL electrical systems at the pumping station?

If the emergency generator is located inside the building, is a carbon monoxide detector installed?

Where is the fuel tank located?

Does the PWS regularly exercise and properly test the APU?

Is the APU secure and maintained in good condition?

Are there any cross-conections between the auxiliary power system and potable water?

Operation and maintenance

Are the number and skill level of the staff adequate for operating and maintaining the pumping facilities?

Does the operator maintain adequate operational records for pumping facilities?

How often are the pump stations visited?

Are the pump stations protected against vandalism and intrusion?

Does the water system have written standard operating procedures available, and do all operators follow them?

Is there an established and documented preventive maintenance program?

Chemical feed and storage systems

Chemical feed systems

What chemicals are used?

What are the amounts of chemicals used?

Where is the application point of each chemical?

Does the PWS have adequate process control monitoring and testing procedures?

What is the condition of the chemical feed equipment?

Does the operator routinely calibrate the chemical feed equipment?

Are instrumentation and controls for the process adequate, operational, and used?

Is chemical storage adequate and safe?

Do daily operating records reflect chemical dosages and total quantities used?

Is the chemical feed system tied to flow (ie flow paced)?

Is there an operating 4-in-1 valve or equivalent on each feed pump?

Is there a hazardous chemicals protection and communication program in place?

Is there appropriate safety equipment (eg cartridge respirator for calcium hypochlorite) and personal protective equipment available and in use? Does the operator have the training needed to use the safety equipment?

Is the building as clean and dry as possible?

Is any outside chemical storage protected?

Are all chemicals labeled and listed as NSF or UL approved for drinking water?

How many days of chemical use are stored?

Fluoridation

Can the operator answer basic questions about the fluoridation process, including what they need to do, when, and why?

Is there a proper concentration fo fluoride in the distribution system at all times?

Does the operator test fluoride concentrations in the PWS daily?

Does the fluoride concentration vary from day to day?

Does the operator perform testing correctly?

How often does the operator calibrate the testing instrument? When was the last calibration?

Is there a water meter on the inlet line when using a fluoride saturator?

How often does the operator clean the fluoride saturator tank?

Is there a scale for weighing the solution tank for a liquid acid system?

How often are scales calibrated?

Does a fail-safe switch control the fluroide feed system?

Chemical contaminant removal

General considerations

What treatment process is used?

What contaminant is the treatment used for

What are the treatment goals?

Is the test equipment to monitor the data appropriate and in good working order?

What operational data is the PWS collecting?

Are all automatic controls in operation?

Are analyses conducted to assess removal?

Is the facility performing adequate process control testing?

Reverse osmosis

What performance testing is the PWS conducting?

What chemicals are being fed and at what dosages?

Is there a pretreatment filtration step?

Are automatic controls in operation?

If the PWS blends RO-treated water with water that bypasses RO treatment, how is the blending ratio determined and is the final water satisfactory?

Corrosion control

What are the results of lead and copper sampling during the current monitoring period?

What corrosion control is being used?

Is the PWS required to provide Optimal Corrosion Control Treatment?

If applicable, is the PWS meeting the state-designated water quality parameters at both the customers' taps and the distribution system entry point(s)?

What process-control sampling does the operator conduct at the plant and throughout the distribution system as part of the corrosion control program?

Iron and manganese removal

Do visual observations confirm the removal process is performing adequately?

What chemicals are used and in what amounts?

Where does the operator apply chemicals and how are they monitored?

Organics removal

What contaminant is the treatment used for?

Which removal process does the water system use?

What testing does the operator conduct to determine the effectiveness of the removal process?

How are the treatment processes monitored and maintained?

How often is GAC or ion exchange resin replaced?

Aeration

What type of aeration system is used?

What process-control parameters does the operator monitor to evaluate performance?

Are there any contaminants nearby that the blower could draw into the air supply?

What types of operational problems has the facility experienced that could contribute to poor performance of the aeration device?

After aeration, does the PWS adequately disinfact the effluent before it enters the water distribution system?

What is the condition, both inside and outside, of the aerator?

Water softening

What are the treatment goals?

Is the facility tracking the chemicals used?

Is the facility meeting the Total Organic Carbon removal requirements (if applicable) of the Stage 1 DBPR?

What is the operator's knowledge of the softening process?

Disinfection

Disinfection methods

Can the operator answer basic questions about the specifics of their disinfection process? Do they know when and where disinfection occurs and why they are dosing at particular sites?

Have there been any interruptions in disinfection?

If so, why?

Does the operator measure and record the temperature and pH of the water at the point of chlorine application?

Are spare chemical feed pumps and repair kits available?

Is the contact time between the point of disinfection and the first customer adequate to meet the required inactivation?

Was the PWS required to prepare a disinfection profile? Is it available for review?

How is disinfectant residual measured and recorded?

Is test equipment maintained and are reagents replaced?

Is a proper residual entering the distribution system at all times?

What disinfectant residual does the PWS maintain?

Hypochlorination systems

What kind of hypochlorite is used? (e.g. Calcium, sodium)

Is there a cover on the solution tank to minimize corrosive vapors?

Is there adequate spill containment?

What safety procedures does the operator follow during chemical handling and mixing?

Gas chlorination systems

How does the operator detect leaks?

Is the sensor tube for the automatic detector near the floor level? Is there a screen on the end of the tube?

Is the chlorination equipment properly contained?

Are there any cross-connections in the chlorine feed make-up water or injection points?

Is there an alarm tied to interruptions in the chlorine feed?

Does the PWS use automation, flow pacing, chlorine residual analyzer, or another system to adjust feed rates? Does it work?

Is there more than one cylinder, and are they equipped with a manifold and an automatic switch-over to avoid running out of chlorine?

Are the cylinders on a working scale?

Are the valves on the tanks only open a quarter turn and have a wrench in place for quick turnoff?

Does the operator properly mark all cylinders and restrain them to prevent falling?

Does the operator follow safe practices during cylinder changes and maintenance?

How many individuals are present when the chlorine cylinders are changed?

What type of respiratory protection is used?

Is there an emergency plan? When was it last practiced?

What is the operating condition of the chlorinator?

Is redundant equipment available, and are there adequate spare parts?

Are the appropriate lighting, guards, and railings in place?

Please describe any other safety concerns.

Chloramines

What are the treatment objectives for chloramination?

What type of process control monitoring does the operator conduct?

What are the points of application for the chlorine and ammonia?

Where is chloramine residual being monitored?

Does the PWS sell water to communities that use chlorine instead of chloramines?

Has management provided for the safety of the operator responsible for the O&M of the chloramination processes?

Has the water system notified critical populations of the use of chloramines?

Ozone

Why is the PWS using ozone?

What secondary disinfectant does the water system use?

What type of process control monitoring does the PWS conduct?

How and where does the PWS generate ozone?

Is there an ozone monitoring plan to address the entire ozonation process?

What are the application points for the ozone?

How is ozone inactivation determined?

Does the PWS have an operation and maintenance plan for the ozone system?

Is the PWS complying with the MCL for bromate and the monitoring requirements under the DBPRs?

Has management provided for the safety of the operators responsible for the O&M of all ozonation processes?

Ultraviolet disinfection system

Is the PWS meeting its UV does and inactivation requirements?

If required, has the PWS met the requirement to treat at least 95% of the water delivered to the public within validated conditions for each month?

Does the operator monitor the UV reactor for validated conditions?

Are UV reactor maintenance procedures in place and followed?

Is upstream treatment performance meeting the requirements?

Have there been changes to the treatment train?

Chlorine dioxide

Why is the water system using chlorine dioxide and what are the treatment objectives?

Is the water system using sodium chlorite and, if so, at what percentage?

How and where is the sodium chlorite stored?

What is the secondary disinfectant being used?

What is the purity of chlorine dioxide produced?

Does the operator adjust the chlorine gas feed rate as required and recalibrate the equipment according to manufacturer specifications?

Are sample petcocks available to perform the required sampling?

What are the application points for the chlorine dioxide? Is the CT value properly calculated?

Is the PWS complying with the MRDL for chlorine dioxide and MCL for chlorite as well as the monitoring requirements under the DBPRs?

Has management provided for the safety of the operators responsible for the O&M of the chlorine dioxide generation processes?

Turbidity removal

Conventional treatment

Coagulation - rapid mix

Does treatment include continuous coagulant feed when the plant is in operation?

What type and combination of coagulants are used?

Does the operator understand the purpose of each coagulant chemical used?

How does the operator determine the dosage of each coagulant chemical?

Is there a process control plan for coagulation addition?

Is the rapid mix process adequate?

Is the flocculation process adequate?

Sedimentation

Is the sedimentation process performing adequately?

Is the clarifier performing adequately?

How does the PWS start and stop operations?

Is there visible floc carryover onto the filters?

Does the operator monitor settled water turbidity?

Filtration

Is the filtration process performing adequately?

Is there adequate pretreatment?

Are there rapid fluctuations in the flow through the filter?

What controls and assessments does the operator use to evaluate filter performance?

Are instrumentation and controls for the process adequate, operational, and in service?

What initiates a backwash, and is there a SOP in place?

What is the return to service process for filters?

How is the backwash water treated and returned?

What is the rate of backwash water return flow?

If the plant is a conventional plant, is it meeting the DBP precursor removal requirements of the Stage 1 DBPR?

Is there a plan for media replacement and filter inspection?

Does the source water or treated water quality still justify direct filtration?

Package filtration

Is there any cross-contamination at common walls between water at different stages of treatment?

Is the package plant operated within design criteria or state requirements/limits?

Is the operator maintaining the plant according to manufacturer recommendations?

Are repair and replacement parts still available from the manufacturer?

Slow sand filtration

What pretreatment does the water system use, if any?

What method does the operator use to clean the slow sand filters?

Are there redundant slow sand filters?

Is the slow sand filter covered and light-free?

Are some filters taken out of service seasonally?

What is the filter maintenance schedule and return-to-service process?

Diatomaceous earth filtration

What levels of pre-coat and continuous body feed does the operator maintain?

How does the operator handle flow interruptions?

When does the operator initiate backwashing?

Bag and cartridge filtration

What type of pretreatment is used?

Have the bags or cartridges undergone a demonstration study to show removal achieved?

Does the final unit provide the required level of removal?

What are the average and shortest times between filter replacements?

How is filter integrity and the need for filter replacement monitored?

Is the filter being used the same model as was approved by the state?

Is there an inventory of replacement filters and are replacement filters readily available from the manufacturer?

Membrane filtration

What type of membrane is used and what is its intended purpose?

What type of pretreatment is used?

How is membrane integrity being determined?

What measures does the operator use to control membrane fouling?

What is the percentage recovery and what technique does the operator employ for backwash?

If backwash is recycled, how is it treated and what is the percentage added to the raw water supply?

What is the frequency of cleaning and disposal of cleaning fluids and brines?

What is the condition of the plant, gauges, and appurtenances?

Is the membrane filtration plant's operation consistent with primacy agency conditions or limits?

What is the replacement schedule for the membranes?

Finished water storage facilities

Gravity storage

Is the storage system designed for direct pumping or floating on the distribution system?

Is the storage capacity adequate?

Is the storage oversized?

Do storage tanks turn over regularly?

Is the elevation of the tank sufficient to maintain pressure throughout the distribution system?

Is there a need for separate pressure zones?

Does the operator understand the controls that regulate tank water levels?

Are control systems reliable and properly protected?

Is the water level indicator operational?

Is there a cleaning, inspection, and maintenance program?

Is all finished water storage covered?

What is the design and condition of the rooftop access hatches?

Is the seal on the rooftop access hatch in place and in good condition?

Does the operator keep the access hatch locked, and do authorized personnel have access to the keys or combinations?

What is the condition of the tank drain pipe?

Are there any other openings in the tank walls, wall-to-roof connections, or the roof?

Are the cathodic protection access plates watertight?

If there is roof penetration for a water level indicator cable, is it sealed to prevent contamination?

Are there other unsealed roof penetrations?

Are there sewer lines in the vicinity of an in-ground storage tank and does the separation distance meet state requirements?

Are there cracks in the walls or covers of the in-ground concrete storage tanks?

Is there evidence of foundation pad damage or foundation to tank connection damage?

Is there protection from flooding?

Can the tank be isolated from the PWS? Are there procedures to sustain the water supply when the storage tank is out of service for maintenance?

Has the PWS protected the site against vandalism?

Does the PWS use approved interior surface coatings?

Does the PWS monitor for coliform and volatile organic contaminants before returning the tank to service?

Has the PWS protected the tank against icing?

Are there indications that the tank may not be structurally sound?

Has the PWS protected the tank against corrosion?

Has the tank bee protected for seismic events?

Does the operator or contractors properly disinfect storage tanks following interior maintenance?

Are emergency procedures established?

Does the operator follow safety precautions?

If the tank is wooden, does the operator manage it in a manner to minimize an increase in bacterial count?

Hydropneumatic storage tanks

Is tank capacity adequate?

Does the low pressure "pump-on" level maintain adequate distribution system pressure?

Are instruments and controls adequate and operational?

What is the cycle rate and air-to-water ratio?

Does the operator properly protect the tank and controls?

Are emergency procedures established?

Are there back-up systems?

Are the interior and exterior surfaces in good condition?

Are tank supports adequate and structurally sound?

Is the recharge air free of pollutants such as oil from an air compressor?

What is the physical condition of the outside hatch?

Are the pump and source capable of meeting the PWSs maximum momentary demand?

Distribution systems

Distribution systems components

Does the PWS have an inventory of pipe material used?

Are there materials of concern such as lead service lines, wood pipe, unlined cast iron, thin wall PVC?

How many service connections are there?

Who owns the water meters?

If the water meters on customer service lines are located in below-grade vaults, who is responsible for maintaining the sanitary condition of the vault?

How old are the water meters?

Is there a main replacement program?

Does the PWS follow standards for separation distances between potable water mains and storm or sanitary sewers?

Are there any lead goosenecks still in place and used for service connections?

How many?

What are the plans to remove them?

Does the PWS use HDPE pipe for main lines or service connections?

Material standards

Are all materials ANSI/NSF certified?

Is there a set of construction standards used by the PWS?

Do the construction standards meet primacy agency requirements?

Does the water system follow their own standards?

Water quality

What disinfection procedure does the water system use for new or repaired water mains?

Are distribution mains looped to the greatest extent possible?

Has the addition of service connections created dead-end lines?

Are there any bottlenecks in the piping system?

Are blowoffs connected to sanitary or storm sewers, or do they exit below ground, below flood level in ditches or streams?

Is there any point in the PWS where pressure drops below primacy agency pressure standards during peak demand or fire response?

If the valves are in a vault, is the operator trained in confined space procedures?

If there are pressure zones controlled by automatic pressure reducing valves, do the PRVs work properly?

What are the possible impacts of a PRV failure?

Are backflow prevention assemblies installed and tested at each commercial site where backflow could cause a reduction in water quality?

Does the discharge piping on all air valves extend a proper distance above ground and flood level?

Has management or the operator identified distribution system problem areas on a PWS map?

Does the PWS provide bulk water stations?

Maps, drawings and planning

Are as-built drawings available?

How often are maps updated?

Do maps and as-builts contain the proper information?

Is there a master plan showing proposed construction and replacement lines?

Distribution system monitoring

Have there been changes in the distribution system since the last survey?

What is the operator using to measure disinfectant residuals?

Are there an adequate number of residual sampling sites?

When has the operator last calibrated or replaced the testing instrument?

Does the operator measure and record PWS pressures at high and low elevations?

Does management record and analyze customer water quality complaints?

Operations and maintenance

What is the frequency of main breaks?

Are the breaks primarily in one area?

What type of pipe is involved?

Is there a line flushing program and records up to date?

Is there a fire hydrant flushing program separate from the line flushing program?

Is there a valve inspection and exercising program?

Does the PWS have (or have immediate access to) a backhoe?

How often does the operator take pressure readings in the distribution system?

Are adequate repair materials on hand?

Does the PWS maintain an updated list of critical customers?

Does the PWS have an interconnection with any other PWSs?

Does the PWS have adequate and operable valves?

Are all elbows, tees, and dead ends supported by concrete thrust blocks or restraining fittings?

Does the PWS or their contractors perform pressure or leak tests on all new pipe construction?

Are cast-iron and steel pipe protected from external corrosion?

How does the surveyor's sanitary survey findings affect the RTCR sampling requirements?

Cross-connections

Cross-connections

Does the PWS have a written cross-connection control program?

Is the cross-connection control program active and effective in protecting against cross-connections and backflow conditions?

Does the cross-connection control program address areas of specific conern for cross-connection and backflow in the water system's service area?

Are there any unprotected cross-connections at the water treatment plant?

Does the PWS test backflow preventers at treatment plants and other facilities it owns?

How are backflow preventers in the distribution system tested and maintained?

Are there unprotected cross-connections in pumping stations?

Are there unprotected cross-connections in the distribution system that the PWS owns or controls?

Are new services reviewed for cross-connection hazard?

Does the PWS have a program to control the use of fire hydrants?

Process control and compliance monitoring

Approved laboratories

Is the laboratory certified for all the analytes being monitored?

Is the laboratory certificate current?

In-house monitoring

Is adequate monitoring in place?

Is the operator following proper sample collection and analysis procedures?

Are testing facilities and equipment adequate?

Does the manufacturer recommend testing a "reagent blank" for each lot of reagent used in their colorimetric methods (including chlorine)?

Does the operator properly maintain records of the monitoring program?

Does the operator adjust treatment based on laboratory results?

Electronic data recording, monitoring, and testing: SCADA

When was the current SCADA system installed?

Did the operator receive adequate training and written guidance to operate and maintain the SCADA system?

Can the operator contact the SCADA vendor when they cannot resolve an issue?

Water system management

Organization

Who owns the PWS?

Is there a formal organizational chart?

Does the operating staff have authority to make required operation, maintenance, or administrative decisions affecting the performance and reliability of the plant or PWS?

Are administrators familiar with SDWA requirements and PWS needs?

Is there a formal and adequate planning process?

Does the PWS manage its information?

Does the PWS track and identify typical operating parameters such as non-revenue water and cost per unit of production of finished water?

Does the PWS use a computer system to track finances, operational data, and maintenance practices?

Is there effective communication between key management staff, operations staff, and the primacy agency?

What is the level of cooperation between the PWS and the local fire department?

Is there a customer complaint system and an ongoing public information program?

Does the PWS have a budget and an adequate source of capital for operations, maintenance, and capital projects?

Is the PWS eligible for, and has the PWS received, state or federal funding?

Does the PWS have a budget and an adequate source of capital to fund staff wages?

Planning

Is an emergency or contingency plan available, workable, and exercised?

Which areas have written, workable plans available?

Personnel

Are there sufficient personnel?

Is there anticipated staff separation within the next five years?

Is there a contingency plan for replacing or retiring or separating PWS personnel?

Is the staff qualified?

Does management ensure personnel are adequately and appropriately trained?

Is complacency an issue?

Does management adequately train the operators in safety procedures and equipment?

Operations

Is there an overall O&M manual for the facility?

Has management established standard operating procedures at the facility?

Is there sufficient storage for spare parts, equipment, vehicles, traffic control devices, and supplies?

Are the facilities and equipment of the PWS adequate?

Finance

Does the PWS have the technical, managerial, and financial capacity to deliver safe water to its customers on a continuing basis?

Are the financing and budget satisfactory?

What is the estimated income?

What are the estimated expenses?

Does management properly prioritize funding?

Are there sufficient funds for staff training?

Are projected revenues consistent with projected growth?

Does the pWS have formal accounting systems and written procedures for financial records?

Does the PWS have budget and expenditure control procedures?

What are the PWS's debt service expenses?

Does the PWS have a water conservation policy or program?

Other considerations

Has the water system identified and implemented techniques and practices for its sustainability?

Are water conservation and efficiency of water-using products key factors in ensuring water availability?

Do customers have information on efficient water-using appliances?

Has the water system conducted an energy audit?

Can the water system separate its energy costs from other operating costs?

Has a water supply analysis and water supply plan with demand projections been done?

Are the sources of supply adequate to meet current and expected demand?

Are there long-term changes in source water quantity or quality expected and plans to address any changes?

Is there a drought response plan?

Notes