

The Challenges
Legacy paper-based processes that included time-consuming – and error-creating – transcription tasks
Workflow coordination and connectivity challenges are encountered when coordinating multiple crews, especially in areas with limited connectivity
Inability to easily incorporate national standards and client requirements into inspection processes
Preserving institutional knowledge
Key Outcomes
Fulcrum provides a simple, mobile interface that replaces paper forms, streamlining data collection and reducing errors
Fulcrum’s geospatial integration mapping and offline data collection capabilities allows for smoother workflow coordination, ensuring that inspection crews can work efficiently without being hindered by connectivity issues or location discrepancies
Fulcrum’s customization features enable the rapid creation and deployment of inspection applications, utilizing standardized forms as a starting point to provide guidance and minimize setup time
Fulcrum serves as a repository for critical data, facilitating knowledge transfer and ensuring operational continuity
Background
Brown and Caldwell is 100% employee owned, with 50 offices and over 2,100 professionals across North America and the Pacific. Senior Principal Engineer Sean Kilpatrick has been with Brown and Caldwell for over 25 years and was one of the early champions of adopting a SaaS field data collection and process management solution.

Published December 2022.
Read below for some of our hot takes to keep you warm as the weather grows colder (or, in the case of our mates Down Under, getting hotter!). Happy holidays and a prosperous 2023 to all our Fulcrum friends!

Published October 2022.
It’s officially Spooky Season! If your safety, quality, field ops, or data collection processes give you nightmares, we’ve got the treats to help in the way of some informational resources. Happy Halloween, all!

Published September 2022
It’s September, and for millions of kids, school is back in session. In the spirit of the new school year, we have some fresh new thought leadership and learning resources to share. Happy Autumn!

Closing the loop for safety, quality, and maintenance inspections. Published August 2022.

How digital safety field inspections allow for constant learning, rethinking, and upgrading of the process in each iteration

Getting started with Fulcrum Academy online learning platform. Published May 25, 2022.

Fulcrum introduces Intelligent Team Automation. Published April 20, 2022.

You’ve got to keep track of your people, your equipment, and their statuses. The question is, how?

Introducing new capabilities to make field inspections a team sport. Published March 23, 2022.

Combating burnout in the construction industry. Published December 8, 2021.

Using technology to make safety inspections less painful (and more powerful). Published January 18, 2022.

Although the use of lead in public water systems was banned in 1986 by the EPA, an estimated 15 to 22 million Americans’ drinking water supply still comes from lead service lines. Now, after 35 years of waffling, grandfathering, and stopgap measures, it looks as though a comprehensive lead pipe abatement initiative is imminent. The recently announced Biden-Harris Lead Pipe and Paint Action Plan seeks to finally replace lead pipes throughout the country by utilizing funds from the bipartisan infrastructure package as well as the EPA’s Drinking Water State Revolving Fund.

Move beyond the perception of safety inspections as OSHA busywork: how inspections keep your workers safe and protect your bottom line.

Four approaches to creating location-aware apps. Published June 17, 2021.

Turning everyday actions into actionable insights with location-based data. Published May 20, 2021.

h President Biden’s infrastructure bill, also known as the American Jobs Plan (AJP), aims to create millions of jobs and modernize the country’s crumbling infrastructure. The federal government touts this bill as the biggest public investment since the 1960s. It aims to kickstart the economy post-pandemic, akin to the era of interstate highways and the Space Race. Utility and telecom companies show keen interest in the $400 billion allocated for infrastructure in the $2 trillion plan.

Download this free vehicle maintenance log to track fleet service history to avoid vehicle downtime.

Preventing incidents, protecting workers, and preserving your bottom line. Published April 15, 2021.

Use this form to analyze and determine the exact cause of a problem or accident on the job site.

In a recent study conducted by Boston Consulting Group (BCG), 95% of executives across several industries in the United States, UK, Singapore and India said that mapping and GIS location intelligence are important to achieving desired business results.

Leveraging the lessons of 2020 for success in 2021, published Jan. 21, 2021.

Ensure your wash station is accessible and fully functional to prevent permanent eye damage to your employees.

Track the location and maintenance schedules of your portable restrooms with this free checklist.

Download this free PDF to conduct routine building sanitary sewer inspections or locate and remediate problems.

Minimizing human error and maximizing productivity, published Nov. 24, 2020.

Download this free PDF checklist to conduct a thorough drone inspection before taking flight.

Download this checklist to document the condition of cars as they are dropped off at your business and document any prior damage.

Download this mileage tracker to ensure accurate record-keeping for your vehicles and tax purposes.

Download this checklist to conduct a thorough visual inspection of a storm drainage system.

Track the wherabouts and condition of your company’s assets with this equipment inventory form.

Providing expert advice and services to governments, development partners, and private sector organizations across Sierra Leone.

Conducting hydrant inventories to aid in civil engineering municipal works.

For engineering projects, field asset inventories are essential to maintain infrastructure, track assets, and reduce costs. This case study shows how SMEC, a major global engineering firm, achieved these goals. Using Fulcrum’s mobile data platform, SMEC transformed its approach to inventories across diverse projects.

Inventorying water distribution systems, installing new meters and automating billing processes.

Field asset inventory with Fulcrum
The Philadelphia Water Department is in the process of removing their high pressure fire hydrants, left in place after the HPFS system was decommissioned in the mid-1990’s. Rodriguez was brought into the project to provide a final inventory of the hydrants and to document any potential construction impacts to surrounding street features (i.e. ADA ramps, paving, poles, etc.). The assumption was that the inventory would be performed using paper maps and digital cameras.

Guma Valley Water Corporation
For our first assignment using Fulcrum, we were contracted by the World Bank and Guma Valley Water Corporation (GVWC) – the Government owned utility responsible for providing clean water to the inhabitants of Freetown, Sierra Leone.

The Problem
In 2019, the State of Michigan required water providers to complete a water distribution system material inventory. This inventory needed to include water service line material information and be complete by January 1, 2025. For the City of Wyoming, a community of approximately 75,000 residents with over 20,000 water service lines, this information needed to be better organized and aligned.

Find out how to choose a solution that improves your workflows today and can also adapt to the changing needs of your field organization.

Field inspections play a crucial role in maintaining safety, efficiency, and compliance, but outdated processes often get in the way. Paper-based systems, slow data sharing, and manual errors can cause delays, frustrations, and even compliance risks for field teams. It’s time to embrace a better way of working. This guide is designed to help you modernize inspections with practical, actionable steps. By identifying pain points and adopting modern tools, you can transform inspection workflows into efficient, streamlined processes that save time, reduce errors, and boost productivity.