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Property inspection software success stories

April 24, 2023

We love sharing the innovative ways our clients use Fulcrum to make their field inspection tasks easier, faster, and more comprehensive. Today we focus on clients using Fulcrum to inspect properties, both indoors and outdoors, for their customers and the public. Read on to learn how Fulcrum has transformed the way they do their work!

Carrington Risk Consulting  

Carrington Risk is a consulting firm that helps companies manage all types of risk across their properties – from fire to flood to earthquakes – to mitigate losses and negotiate the lowest possible insurance premiums. To do this, Carrington Risk performs risk analysis surveys at client properties, gathering information to generate detailed reports that are often more than 50 pages long. With Fulcrum, the inspector surveying the property has preloaded data from the previous year’s inspection, and can make changes to the report on the spot, greatly reducing the amount of time it takes to generate the reports and get the information to their clients.

“Traditionally in the property risk control industry, if a field engineer is allotted 8 hours to do a survey, they get 16 hours to write the report. Now report writing time is almost at zero. It’s actually a 66% time savings.”

Degenkolb Engineers

Degenkolb is America’s oldest and largest earthquake engineering firm, specializing in earthquake remediation. The company began using Fulcrum to perform surveys of hospitals in California to provide documentation of earthquake mitigation efforts. Initially working with pen, paper and camera, inspections were time-consuming and had the potential to disrupt sensitive hospital operations. With Fulcrum, teams tailor custom surveys to each building, streamlining data entry on mobile devices for more consistent results. Moreover, they preload equipment information into apps, simplifying verification over re-entering data. Additionally, deploying multiple engineers in the same building allows for rapid population of a common database, minimizing disruption to hospital staff and patients.

“Fulcrum has enabled our staff to leverage the computers we all carry in our pockets to collect project-specific data in a consistent format.”

Santa Barbara County Fire Department (SBCFD)

In addition to fighting fires and responding to other emergencies, the SBCFD performs 16,000 “defensible space” property inspections annually. During a defensible-space inspection, firefighters survey the structure, identifying its materials and ensuring a 100-foot buffer free from fire risks. This buffer excludes dead trees and overgrowth. When the Santa Barbara County Fire Department (SBCFD) used paper for inspections, stations faced thousands of backlogs. Tracking completed inspections and prioritizing high-risk areas was challenging. After adopting Fulcrum, SBCFD improved resource allocation. They can now quickly see inspected areas and identify where more inspectors are needed on a map. Fulcrum’s custom forms feature pre-populated, repeated information and drop-down menus with multiple choice and yes/no options. This setup reduces form completion time and increases the reliability of results.

“Before we were able to do three inspections a day; now we can do 20. A lot of that just comes from the simplification of the inspection form and the default auto-population. It really saves a lot of time for the inspectors out in the field.”


Screenshot of Fulcrum digital inspection software in use doing a defensible space inspection


Ready to write your own Fulcrum property inspection success story? The customer success team is available to assist you in navigating the industry-leading Fulcrum field inspection management platform. They can also assist you in getting started with your first custom app.Sign up for your free 30-minute demo today!