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Case Study

Halton Company – Creating an organization-wide culture of quality

Maintaining a consistent culture of quality is essential in the competitive indoor air solutions industry. Halton Company, a leading provider in this sector, demonstrates this commitment by using advanced digital tools to enhance their quality control processes. Implementing Fulcrum’s comprehensive digital inspection app has transformed Halton Company’s approach to quality assurance, ensuring superior product delivery and robust internal processes.

Digitizing a culture of quality

Traditional paper-based quality control systems often result in inefficiencies and incomplete documentation. Halton Company tackled these challenges by switching to Fulcrum’s digital platform. This change has created a centralized, easily accessible repository for all quality control data, including photos and detailed inspection records. This digital transformation improves data accuracy and promotes a culture of quality across the organization.

Enhanced engagement and accountability

With Fulcrum, quality control has become a more interactive and accountable process. The digital inspection apps engage the entire team, from assembly line workers to quality control managers. By using mobile devices to report and document quality issues, employees are empowered to take ownership of the quality process. This leads to faster identification and resolution of issues, fostering a culture of continuous improvement.

Comprehensive insights for continuous improvement

The centralized digital data provided by Fulcrum allows for detailed analysis and insights into recurring quality issues. This capability helps Halton Company identify training needs and areas for process improvement, further embedding a culture of quality throughout the organization. The ability to access real-time data ensures that quality trends are promptly addressed, leading to enhanced product reliability and customer satisfaction.

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Learn more about how Halton Company has fostered a culture of quality through digital transformation. Download the full case study to discover the detailed journey and outcomes of its quality control initiatives with Fulcrum.

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Man performing an inspection using a tablet at a factory - creating a culture of quality

What is Fulcrum?

Organizations worldwide trust Fulcrum’s SaaS-based data collection platform to capture and share reliable information about field activities, much faster than paper or other digital solutions. Standardized, easily customized, and well-integrated data collection delivers improved clarity for decision-making and better productivity for lower costs.

Standardize data collection
Digitally transform your processes with a single platform that increases productivity, improves data quality across all use cases, and securely delivers real-time data.
Customize collection processes
Easily adapt to changing requirements with drag-and-drop app modification, full customization and extension capabilities, customizable reporting and alerting.
Streamline two-way integration
Expand the reach and usefulness of your data with best-in-class integration with Esri ArcGIS, real-time, two-way integration with any application, and built-in integration with email, SMS, and more.
Jim Metz - speeds things up, adhering to safety sop

Jim Metz

Vice President of Safety
FM Sylvan
Fulcrum speeds things up. It was almost instantaneous. It allows accountability for people running the job to see what their guys are doing to make sure they’re adhering to safety policies.
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Aaron Vanover - catch more issues

Aaron Vanover

Manager of Quality Assurance and Quality Control
Halton Company
Using Fulcrum, Halton Company’s quality control team provides richer, better documented support, enabling them to catch more issues.
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Daniel Stepner - easy to use, customer service

Daniel Stepner

Senior Consultant
I have used many programs for field asset inspections. Fulcrum has been the easiest to set up, use in the field, and update. The service provided by the Fulcrum team has been top-rate.
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James Watts - safety once you close the loop from action to insight

James Watts

Director of Health and Safety
Snavely Forest Products and Weekes Forest Products
Fulcrum helps us improve processes and make our work environment safer by streamlining inspections, surfacing inspection-related insights, and managing follow-up actions. Once you close the loop from action to insight to further action, the possibilities are limitless.
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Gavin Kelley - training period short, same data whether junior/senior collector

Gavin Kelley

Senior Software Developer
Tilson Tech
It is so easy to use that our training period is greatly shortened. Data quality is very important to us so it can’t be overly complicated. We still get the same data quality regardless if it is a junior or senior data collector.
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