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White Paper

Bringing geospatial intelligence to utility fieldwork

For water and wastewater utilities and electric companies, the field is where plans meet reality. Service depends on fast decisions and accurate utility data. The dynamic nature of field operations presents a significant opportunity. You can bring powerful geospatial intelligence from the back office to frontline teams. A modern approach improves on-site asset management and the accuracy of your central utility maps.

Inside, the white paper explores how leading utilities are successfully making this shift. You can unlock the full benefits of GIS for utilities by building a more connected operation.

GIS platforms are powerful for analysis, planning, and creating foundational utility maps. The next evolution is to extend this power to the field. People managing utility projects must capture and validate information on site. They are often in motion and under pressure. Field crews thrive with intuitive tools built for their specific tasks. Good tools surface the right information from your utility systems map. Our paper shows how to provide field-first applications for inspections or repairs. These applications feel natural to use and honor the precision of your GIS.

Bringing geospatial intelligence closer to the work in the field

You’ll see how utility teams are expanding their utility GIS mapping capabilities while adding simplicity for their field crews. Inside, you’ll find details on how you can equip your teams with tools for drawing lines and polygons in the field, snapping to known features for accuracy, and using location data to trigger tasks or guide decisions. Tools for in-field drawing, snapping, and logic-based triggers are core parts of a field-first approach to geospatial intelligence. They are designed to integrate seamlessly with your existing systems, enriching your utility systems map with high-quality, real-time data from the field.

The paper also shows how utilities are using:

  • GPS trails to track progress and validate coverage
  • Spatial logic to drive follow-ups automatically
  • Real-time sync with ArcGIS to ensure utility data accuracy and streamline workflows

A field-first approach complements and extends your existing GIS investment, protecting its value while amplifying its impact. It’s about enhancing the connection between your expert GIS systems and your expert field teams.

Creating a seamless bridge creates a unified data environment that improves response times, coordination, and reporting. It allows utilities to gain new efficiencies, improve compliance, and build lasting trust in their data. It empowers field crews with tools they can use easily, turning every field-worker into a valuable contributor to your geospatial accuracy.

If you’re leading field operations, managing your utility systems map, or trying to improve how your organization captures and uses spatial data (like a detailed electric utility map), our paper is worth your time. It offers a clear, practical look at the benefits of GIS for utilities, what’s working today, and how you can build a more connected, more responsive field operation.

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Screenshot of Fulcrum field inspection app showing geospatial intelligence of lines and polygons - Advancing Gis For Modern Utility Field Operations Feature

FAQ: The use of GIS for utility operations

What is the primary role of GIS in utility operations?

GIS programs are the foundation for all modern utility maps. They are primarily used in the back office for planning, asset management, and reports. Modern platforms extend that powerful mapping data to field crews. You can enable real-time data capture and validation that syncs directly to your GIS.

What is the primary role of GIS in utility operations?

The primary benefits of GIS for utilities include greater data accuracy and improved crew efficiency. Field-first tools provide real-time utility data, validate inspection coverage with GPS trails, and reduce manual data entry. You can eliminate data lag, duplication, and inaccuracies.

How do electric utility companies use GIS?

Electric utility companies use GIS to create and maintain their electric utility map. They use it for vegetation management by drawing transmission corridors. Crews also track post-storm inspections with GPS trails.

How do water and wastewater utilities use GIS?

Water and wastewater utilities use GIS to manage their utility systems map. Field crews use mobile tools to map stormwater inspection routes. They can track progress on water main inspections. Crews also accurately connect new valve points to existing main lines.

How does mobile GIS improve utility asset management?

Mobile GIS improves asset management by giving field crews a direct way to update asset data. Instead of manual notes, crews can document conditions in real-time. “Snapping” new data to existing features ensures accuracy. A real-time sync keeps the central utility systems map current.

How do mobile platforms reduce GIS data errors from the field?

Mobile platforms reduce errors by replacing manual processes. Guided mapping tools, like “snapping,” prevent errors by aligning new data to existing utility maps. Real-time sync eliminates data lag and errors from re-entry. Spatial logic can also enforce consistency and validate data as it is captured.

What is the advantage of a real-time sync for utility data?

A real-time sync connects field crews directly with the back-office GIS. Field users see the latest utility maps, and office staff receive current observations. An active, two-way exchange of utility data eliminates delays. It keeps the entire operation aligned in real time.

Why is mapping lines and polygons important for utility projects?

Point data alone does not always tell the whole story. For many utility projects, field crews must map linear assets or entire areas. Using lines and polygons allows non-specialists to capture rich spatial detail. A crew could trace a pipeline segment or a transmission corridor. An action like this improves asset management and reporting.

How is GPS tracking used in utility field operations?

GPS tracking gives supervisors real-time visibility to monitor crew movements. It helps managers confirm task completion and identify gaps. Recorded GPS trails provide a timestamped, georeferenced record of work. Supervisors use this record to validate inspection routes and simplify compliance audits.

How can spatial logic automate utility workflows?

Modern field platforms use spatial logic to automate next steps . An inspector’s work, like drawing a polygon, can automatically trigger a follow-up task. A leak reported within a sensitive zone can also automatically flag the record. Doing so alerts a safety officer, streamlines utility projects, and reduces manual steps.