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Webinar

Closing the knowledge gap: How to digitize the wisdom of your retiring workforce

February 26, 2026 - 2 PM ET

The workforce is shifting as experienced employees retire, creating an urgent need to preserve the tribal knowledge they carry. Without a structured approach to knowledge transfer, organizations risk losing decades of practical expertise essential for safe, efficient, and consistent operations.

Traditional training methods like ride-alongs, job shadowing, and verbal instruction are no longer enough to scale across teams and sites. To address this, digital SOPs (Standard Operating Procedures) offer a more reliable and repeatable way to capture and share institutional knowledge.

During the webinar, you’ll learn a practical approach to documenting field expertise using digital SOPs. Instead of relying on informal coaching, these interactive, mobile-friendly workflows provide step-by-step instructions that are easy to follow and accessible in real time.

You’ll learn how to:

  • Capture tribal knowledge from your most experienced workers
  • Structure knowledge transfer using guided digital SOPs
  • Create mobile workflows that improve task execution and training
  • Deliver critical information to frontline teams using a connected worker platform
  • Shorten onboarding time and reduce dependency on senior staff
  • Increase safety, consistency, and operational reliability

We’ll show how companies in field-intensive industries are using digital SOPs to document expert procedures, reduce training time, and support the next generation of workers. You’ll also learn how a connected worker platform enables instant access to instructions, checklists, and best practices directly from the field.

Whether you’re in operations, maintenance, safety, or training, this session will show you how to preserve workforce knowledge. Don’t miss this chance to learn how to future-proof your organization with practical, scalable solutions.

Speakers

Jake Freivald Headshot 150x150
Jake Freivald
Vice President, Product Marketing
Jake Freivald’s twenty-five year career in software has covered multiple technology specializations with a focus on data management and analytics. He places particular emphasis on helping business people understand the practical requirements of modernization. He has a B.S. in Electrical Engineering from Cornell University and lives with his family on Long Island, NY.
Closing The Knowledge Gap with Digital SOPs feature