Customer Stories

"We save a lot of time not having to go back and do data entry on the desktop after a long day in the field. And along with time-saving is cost-saving."

Even our staff that do not own smartphones or have never used a computer could easily operate the software. In addition, with Fulcrum you can view data by location, on a map. This is a significant advantage working in less developed regions where mapping of areas is dated and inaccurate.

The introduction of the iPads to the field inspectors has had a dramatic impact on the business. Inspectors can plan their routes better with a map representation of all pillars to be inspected. We're now able to visit all pillars in a patrol. Missed pillars are a thing of the past which has improved the overall safety, and we're doing more work with fewer people.

“One of the big themes in science is reproducibility and being able to rigorously analyze your data and for other people to be able to repeat your analyses. Fulcrum facilitated that for us in a major way."

Fulcrum is revolutionizing the way we conduct damage prevention and leak detection. All of our field technicians are equipped with mobile devices capable of retrieving and submitting critical information for a more streamlined workflow that not only saves time and money, but provides more accurate results that are easily accessible to decision makers.

We have always found Fulcrum staff to be responsive to our ideas for improvement and requests for support, when the need arises. Quite simply, we couldn't be happier with Fulcrum. It is an indispensable part of our company.

"Time saving in the middle of an emergency situation is huge. In terms of speed and reliability and being able to work offline, Fulcrum has everything that helps us do our job more efficiently. In time savings alone, it pays for itself."

We were able to deliver all of the information to the client via a user-friendly interface that allowed decision makers to view hydrant locations, attributes, and digital photos all from one program.

“It really made it so maybe you were able to do three inspections a day and now you can do 20 inspections a day. A lot of that just comes from the simplification of the inspection form and the default auto-population. It really saved a lot of time for the inspectors out in the field.”