Customer Stories

Field techs are able to collect additional valuable data in shorter amounts of time, and whether an inspection is conducted by one of their employees or a subcontractor, they know they are getting the same data, in the same format.

Fulcrum provided the SMEC team with an all-in-one mobile solution with a wide range of features that go far beyond simple data collection. So far, SMEC has created over 95 custom apps in Fulcrum to collect over 20,000 assets for dozens of projects within South Africa.

“Fulcrum helps us improve our processes and make our work environment safer by streamlining inspections, surfacing inspection-related insights, and managing follow-up actions.”

"It is so easy but we still get the same data quality regardless if it is a junior or senior data collector."

“The Fulcrum/Esri integration is a game changer for our organization. It will dramatically improve current operations while also opening many additional use cases for TREKK and our clients.”

"I definitely notice more responsiveness from my employees. They are more efficient on their reporting. Reports are fresh and provide more detailed information. I don't miss any reports like I did in the past and I don't have to chase people down later. Fulcrum certainly saves more time."

The automated capturing of GPS location is helping us to realize new benefits to having location data stored in our system. We have closer integration with our GIS system, plan future works more efficiently, and conduct more creative, spatially aware analysis of information.

The most impressive thing about Fulcrum was the support we received from the staff at Fulcrum. Whether it was a general question about how to use the app, an issue encountered, or a feature request, the staff were always available and eager to help.

"Once our IT team started connecting through the API, it made things so much easier. That’s when our use of Fulcrum really exploded."