Our telecommunications and transportation customer story focuses around VicTrack, the owner of Victoria’s transport assets, the majority of which are leased to transport operators, and custodian and manager of the remaining assets. Key activities span telecommunications, land and asset management, rail freight operations and the delivery of major projects. We provide trusted advice to the State and facilitate safe, efficient and reliable integrated transport outcomes for all Victorians.
Telecommunications, land & asset management, rail freight operations, and the delivery of major projects for Victoria, Australia.
Paper-based inspections brought all the usual headaches, including the lag waiting for the results to arrive in the office, the need to get the information manually transcribed into our maintenance management system, complicated further by the need to match up photos captured on digital camera.
Spreadsheets were sometimes extremely complicated and subject to structure tampering by contractors. The result would be a lot of work to actually realise value from the information.
The Windows Mobile devices required docking in the office for synchronizing and were not necessarily intuitive. The requirement to dock them in the office to get data off them meant days or weeks of data collection was always susceptible to being lost whilst out of the office.
A combination of demonstrated benefits of Fulcrum and the associated cool factor that comes from being able to use a device like a smartphone or tablet, has meant that people want to use Fulcrum over the older, traditional alternatives.
Fulcrum is encouraging us to think of more creative ways of doing what we do
The introduction of GPS tracked video would have been perceived as something requiring expensive hardware and custom developed inspection software. Now it’s a reality that we can work with.
The automated capturing of GPS location is helping us to realize new benefits to having location data stored in our system. We have closer integration with our GIS system, plan future works more efficiently, and conduct more creative, spatially aware analysis of information.