How Celerity streamlines telecom field operations with Fulcrum

More productive telecom field ops made possible by Fulcrum. “Our field technicians are spending less and less time in the office. They spend it more on field tasks, rather than office tasks. It’s a noticeable difference.“

Efficient telecom field operations are crucial for telecommunications contractors to maintain a competitive edge. Discover how telecom infrastructure contractor Celerity transformed its field operations and data management to achieve significant operational efficiencies using Fulcrum’s powerful field data collection and process management platform.

Celerity designs, builds, and maintains fiber optic and wireless infrastructure — critical components for communication and data transfer. As its projects grew in complexity, so did the challenges of managing vast amounts of data collected by its telecom field ops teams. Traditional methods were no longer sufficient, leading to time-consuming processes and inefficiencies.

That’s where Fulcrum came in.

How Celerity achieved operational efficiencies with Fulcrum

In this case study, you’ll learn how Celerity leveraged Fulcrum to digitize its telecom field ops data collection processes, drastically reducing the time spent on office tasks and enabling its field technicians to focus more on what they do best — working in the field. With Fulcrum, Celerity was able to:

• Reduce office time. First, by integrating Fulcrum into its operations, Celerity’s field technicians saved 20 minutes for every hour spent in the field. This helped free up more time for on-site tasks.
• Enhance data sharing. In addition, Celerity’s clients were impressed with how easily and effectively it could share project updates, leading to better communication and customer satisfaction.
• Improve operational efficiency. Finally, with features like offline mapping and customizable data collection forms, Fulcrum empowered Celerity to work smarter, not harder.

If you’re looking for a solution that can help your telecom business achieve similar results, this case study is a must-read. Download it now to see how Fulcrum can streamline your field operations and take your projects to the next level.