
Read Fulcrum blog posts for the utilities industry, covering field data collection, inspections, and operational workflows.

Utility poles are everywhere, so much a part of the landscape that we don’t even notice them. That is, unless something goes wrong. A power or cable outage due to a defective utility pole is bad, sure. But did you know that about 10% of California’s wildfires are caused by utility pole failures, including Camp Fire, the worst wildfire in California state history? Utility companies face high stakes, necessitating a strict inspection schedule to maintain their utility poles in optimal condition.

Are you considering the transition to digital field inspections but apprehensive about the challenges that lie ahead? Don’t let uncertainties hold you back from embracing the future. Our comprehensive infographic dives into the world of digitizing field inspections, addressing common obstacles and offering actionable strategies to ensure a seamless transition for your team.

Published February 2023
Check out our updates about Esri, our client TREKK, and more. Thanks for reading!

Watch a demonstration of Fulcrum’s integration with Esri’s ArcGIS Online!

The Challenges
Legacy paper-based processes that included time-consuming – and error-creating – transcription tasks
Workflow coordination and connectivity challenges are encountered when coordinating multiple crews, especially in areas with limited connectivity
Inability to easily incorporate national standards and client requirements into inspection processes
Preserving institutional knowledge
Key Outcomes
Fulcrum provides a simple, mobile interface that replaces paper forms, streamlining data collection and reducing errors
Fulcrum’s geospatial integration mapping and offline data collection capabilities allows for smoother workflow coordination, ensuring that inspection crews can work efficiently without being hindered by connectivity issues or location discrepancies
Fulcrum’s customization features enable the rapid creation and deployment of inspection applications, utilizing standardized forms as a starting point to provide guidance and minimize setup time
Fulcrum serves as a repository for critical data, facilitating knowledge transfer and ensuring operational continuity
Background
Brown and Caldwell is 100% employee owned, with 50 offices and over 2,100 professionals across North America and the Pacific. Senior Principal Engineer Sean Kilpatrick has been with Brown and Caldwell for over 25 years and was one of the early champions of adopting a SaaS field data collection and process management solution.

Download this substation inspection checklist to ensure structural and functional integrity of electrical substations.
Regular substation inspections help electric utilities maintain and repair their facilities to keep costs down and power flowing to their customers.

Use data produced by digitization to improve safety for utility companies’ workers and customers.
Discover how electric utilities can enable their workers to be more productive, boost their resilience and reliability, and make better short- and long-term decisions.

Published December 2022.
Read below for some of our hot takes to keep you warm as the weather grows colder (or, in the case of our mates Down Under, getting hotter!). Happy holidays and a prosperous 2023 to all our Fulcrum friends!

You may know that Fulcrum is the only field inspection platform that automatically delivers location information with every inspection, every data point, every task, and every issue. But how does Fulcrum’s geolocation capability play out over different titles and job functions? We’ve explored just that in our new infographic, Location Intelligence for Smarter Field Inspections.

When the leading provider of mobile inspection services for utilities makes the switch from the incumbent – its proprietary, in-house software for pole assessments and field inspections – to an outside vendor, it’s a big deal. Osmose Utilities Services Company has done just that, swapping out its homegrown mobile pole inspections and evaluations application to Fulcrum’s SaaS field inspection platform.

Making the switch from pen and paper
Maybe you’ve been contemplating making the switch from pen and paper for your utility pole inspections. Or thought about moving from collecting data on optical loss on fiber optic cable using a spreadsheet typed on a laptop on the hood of your car in the middle of nowhere. However, you don’t get any further because this isn’t the right time to upgrade to data collection software for utility field operations.

Published October 2022.
It’s officially Spooky Season! If your safety, quality, field ops, or data collection processes give you nightmares, we’ve got the treats to help in the way of some informational resources. Happy Halloween, all!

Published September 2022
It’s September, and for millions of kids, school is back in session. In the spirit of the new school year, we have some fresh new thought leadership and learning resources to share. Happy Autumn!

Closing the loop for safety, quality, and maintenance inspections. Published August 2022.

How digital safety field inspections allow for constant learning, rethinking, and upgrading of the process in each iteration

Your field teams already collect data when they’re doing inspections. Why not use that same data to give managers operational insights?

Sure, digital field inspections keep your operations running smoothly, but that’s just the beginning of their utility.

Getting started with Fulcrum Academy online learning platform. Published May 25, 2022.

Fulcrum introduces Intelligent Team Automation. Published April 20, 2022.

You’ve got to keep track of your people, your equipment, and their statuses. The question is, how?

Learn how implementing a digital field inspection management platform can help to prevent field worker inspection fraud.

This research report is jam-packed with data that will help you understand inspection-related challenges across multiple industries.

Your field teams are your eyes and ears on the ground. Their success–and yours–depends on effective field inspection programs for utilities.

Introducing new capabilities to make field inspections a team sport. Published March 23, 2022.

Drinking water comes to you from the 1+ million miles of water pipes that make up America’s water infrastructure system, many of which were put in place in the early-to-mid 1900s. But with a lifespan of 75 to 100 years, this system is starting to show its age.

In late 2021, Pacific Gas and Electric (PG&E) encountered a severe problem. A former contract worker was accused of falsifying up to 3,000 electric system inspections over two years. The deception was revealed when a power pole, allegedly inspected and declared free of rot, collapsed into a residential backyard. It sent a live electrical wire into a swimming pool, fortunately without causing any injuries.

Combating burnout in the construction industry. Published December 8, 2021.

Using technology to make safety inspections less painful (and more powerful). Published January 18, 2022.

Move beyond the perception of safety inspections as OSHA busywork: how inspections keep your workers safe and protect your bottom line.

How can you arm a rookie (novices, temps, and seasonal employees) with the experience of a 20-year veteran?

Learn about new data-driven tools that are available to effectively and efficiently improve vegetation management.

The timely and hazardous nature of utility fieldwork demands consistent workflows that promote security and rigor. Look no further than tower inspections, where standardized SOPs ensure that different field teams carry out their tasks in the same way each time to get the job done effectively, efficiently, and safely.

Learn how utility companies can optimize their vegetation management program to help prevent blackouts and wildfires.

Like smart grids delivering data for ops and analytics, field teams can deliver a rich information flow while performing routine field work.

Learn how Fulcrum helps field teams with mobile apps

Managing multiple field service projects can place unique demands on GIS experts. Learn about repeatability best practices.

Four approaches to creating location-aware apps. Published June 17, 2021.

AI-powered aerial data platform Sitemark now uses Fulcrum to make it easier and more effective than ever for companies to collect field data, clearly visualize solar installation site anomalies, and take action to fix them – all on a mobile device.

Every year, thousands of workers are injured or killed by electrical hazards, a situation made more tragic because many of these incidents are preventable.

Turning everyday actions into actionable insights with location-based data. Published May 20, 2021.

esThe work your field technicians do at the front lines is core to your organization, and leveraging the information they collect in the process can help your company make better decisions at every level. That makes your field teams the perfect catalyst to drive your utility’s digital transformation.

h President Biden’s infrastructure bill, also known as the American Jobs Plan (AJP), aims to create millions of jobs and modernize the country’s crumbling infrastructure. The federal government touts this bill as the biggest public investment since the 1960s. It aims to kickstart the economy post-pandemic, akin to the era of interstate highways and the Space Race. Utility and telecom companies show keen interest in the $400 billion allocated for infrastructure in the $2 trillion plan.

Download this free vehicle maintenance log to track fleet service history to avoid vehicle downtime.

Preventing incidents, protecting workers, and preserving your bottom line. Published April 15, 2021.

Use this form to analyze and determine the exact cause of a problem or accident on the job site.