As we bid farewell to summer and embrace the cozy days of fall, it’s not just the leaves that are changing. Meanwhile, exciting things are happening here at Fulcrum that we’re eager to share. Indeed, we’re thrilled to announce the latest accolades earned by Fulcrum—news that makes us feel as warm and fuzzy as a pumpkin spice latte on a chilly autumn morning!

Field operations managers and their teams play an indispensable part in electrical utilities. They work tirelessly to ensure timely maintenance, infrastructure upgrades, and emergency response.  However, in an industry where precision and efficiency are paramount, managing and coordinating field teams presents a constant challenge.

In the realm of modern water management, there are two unsung heroes that deserve the spotlight: Geographic Information Systems (GIS) applications and data collection platforms. They might not have flashy costumes, but the impact of data collection platforms and GIS applications for water, wastewater, and stormwater systems is nothing short of transformative. Read on to learn how this dynamic duo is rewriting the playbook for efficient water management.

It’s not easy overseeing the #2 necessity of life, just after air. In addition to managing the intricate water network and maintaining essential services, water utilities must comply with a dizzying number of regulations from federal agency regulations all the way down to small town local ordinances. Oh, and somehow at the end of the day, they must also make enough money to stay (ahem) afloat in a world where expenses from materials to workforce continue to climb. The Fulcrum data collection platform is utilities’ go-to for water infrastructure solutions, helping to navigate these challenges. Let’s explore how Fulcrum empowers water utilities to streamline operations, make informed decisions, and ensure optimal service delivery.

Access to safe drinking water and clean sanitation has long been considered a basic human right. But over two billion people lack access to safe drinking water and sanitation services, a staggering figure on the rise. The need for robust, efficient, and sustainable water and wastewater infrastructure is clear, especially in an era of resource scarcity and extreme climate events. Water utilities infrastructure planning ensures public health and protects our environment. 

As urban spaces grow and evolve, governments often face challenges in finding the right balance in urban infrastructure between sustainable development and residents’ needs.

The 2023 Outlook for Water Utilities by the American Water Works Associate reports that water utility leaders generally view the industry favorably, giving it a 5 out of a possible 7 “optimism rating.”  However, this positive outlook doesn’t imply that everything is smooth sailing. From resource allocation to environmental impact to sustainability to retaining appropriate technical and field staff, water utilities still face stiff headwinds (undertows?). In this blog we’ll look at environmental and operational challenges, and how water utility data management software can make a difference in providing long-term, sustainable solutions.

Electrical utilities may turn to in-house data collection solutions to maintain a sense of operational control. However, this approach leads to serious security vulnerabilities that put data integrity at risk and can have cascading effects on everything from service delivery to reputation. In this finale of our ongoing series, we’ll explore how SaaS data collection solutions strengthen data security for electrical utilities and creates better business and service outcomes. 

If you are a follower of Fulcrum (and we hope you are!), you’ve probably seen our Esri announcements over the past six months or so, starting with our definitive commercial provider agreement and most recently talking about further Esri integration with a host of new features. But today we wanted to single out a couple of advantages to the Fulcrum-Esri pairing that don’t get enough press:  scalability and flexibility.  And as there’s no industry better to showcase these benefits, read on to learn more about GIS integration for utilities and how it optimizes both scalability and flexibility of their operations. 

.ince the acceleration of digital technology, electrical utilities have often relied on in-house or “homemade” software solutions for data collection tools. Piecing together a range of different solutions might provide a degree of control and customization. However, this fragmentary approach also comes with serious challenges that can negatively impact utilities, particularly around IT workload and opportunity costs. 

As the fourth installment in our series exploring the benefits of SaaS data collection tools for electric utilities, join us as we look at how innovative SaaS platforms significantly reduce the need for costly hardware and software maintenance and upgrades, all while offering advanced data collection features.

As part three of our series about the importance of SaaS solutions for electric utilities, we follow up on our previous blogs about time savings and integration by looking at the budgetary benefits of how cloud-based data collection tools optimize resources.

In this part 2 of our series on SaaS data collection tools for electric utilities, we highlight the superiority of SaaS platforms in integrating with other digital systems like GIS, business intelligence, and analytics software. These integrations allow for seamless data exchange and maximize the utility of each system, ultimately helping utilities reduce workflow friction, save money, and scale operations. Keep reading to find out more!

If electric utilities and their contractors need reliable, efficient, and affordable SaaS data collection tools, why do they so often rely on in-house software solutions to manage their field operations?

Wooden utility poles are essential infrastructure but costly to replace. Using inspection software helps utilities reduce replacement frequency by identifying issues early and maintaining each pole’s health more efficiently. Accurate, consistent inspections lower operational costs and enhance safety while extending pole lifespan.

Since COVID, employers in just about every industry have been scrambling for workers. This is happening particularly in the trade fields as older workers retire in greater numbers. And while electrical utilities and contractors have not had quite as many issues attracting new workers as, say, the construction industry, they too are struggling to retain workers.

More than a mere inconvenience to customers, power outages represent a costly ordeal with far-reaching implications for electrical utilities, and, by extension, their service contractors. Both the direct costs (e.g., resources dedicated to troubleshooting and restoration) and the indirect costs (e.g., revenue loss from disrupted service and potential compensation to affected consumers) add up quickly – especially when outages are happening more frequently and for longer periods.

The smart water meter market is slated to grow globally at about 27 percent per year[i] – not surprising considering the many advantages of smart water meters such as reducing water waste, improving water quality, and increasing system efficiency[ii]. There’s only one problem: the meters don’t upgrade themselves.

To guarantee safety, improve efficiency, and meet regulatory requirements, electrical utilities must collect reliable, consistent, and accurate data from a vast range of inspections and field operations, including pole inspections, vegetation management tasks, and more.

Fulcrum, a recent partner of the American Society of Safety Professionals (ASSP), introduced the Fulcrum ASSP Starter field inspection platform back in April. One of the two fully-customizable ANSI/ASSP processes that come with the Starter platform is ASSP digital Survey of Job Site. Join us as we go through the app and check out some of its features.

While vital for environmental health, conducting stormwater inspections can nonetheless be a slow, inefficient, and costly process.

Environmental Site Assessments (ESAs) are increasingly critical to managing human environmental impact, safeguarding communities, and mitigating potential legal and financial liabilities. They’re crucial for the sale, reuse, or redevelopment of a property, and serve to provide a baseline understanding of its environmental condition by identifying potential or existing contaminations or issues of concern, and assessing if they pose any risks to inhabitants and employees. 

Congratulations on finally shelving your paper-based system of field service management! 

It is more important than ever for electrical utilities to ensure the safety and security of their facilities from threats and attacks from trespassers, tampering, and saboteurs. Join us as we discuss how field inspection management software helps utilities keep their facilities safe and secure from physical threats.

Undergrounding relocates overhead utility lines and infrastructure below ground. Cities and utility companies are increasingly adopting this to enhance the reliability and look of their electrical systems.

Safety inspections are critical for many reasons – minimizing risk, keeping workers safe, ensuring compliance, building a reputable safety record, and winning new business. Depending on error-prone and inefficient manual methods such as paper-based systems or spreadsheets to perform inspections shouldn’t be the norm – not when there is a much better option available. Digital safety inspection software is increasingly popular for conducting safety inspections, and for good reason. To start, safety inspection software streamlines the inspection process to efficiently capture more accurate data, improving safety-related decisions that reduce risk, and more.

We love sharing the innovative ways our clients use Fulcrum to make their field inspection tasks easier, faster, and more comprehensive. Today we focus on clients using Fulcrum to inspect properties, both indoors and outdoors, for their customers and the public. Read on to learn how Fulcrum has transformed the way they do their work!

Although the use of lead in public water systems was banned in 1986 by the EPA, an estimated 15 to 22 million Americans’ drinking water supply still comes from lead service lines. Now, after 35 years of waffling, grandfathering, and stopgap measures, it looks as though a comprehensive lead pipe abatement initiative is imminent. The recently announced Biden-Harris Lead Pipe and Paint Action Plan seeks to finally replace lead pipes throughout the country by utilizing funds from the bipartisan infrastructure package as well as the EPA’s Drinking Water State Revolving Fund.

We just wrapped up the first public release of our developer API, opening up the Fulcrum platform and mobile app to developers that want to integrate Fulcrum into their own platforms or databases.