Since COVID, employers in just about every industry have been scrambling for workers. This is happening particularly in the trade fields as older workers retire in greater numbers. And while electrical utilities and contractors have not had quite as many issues attracting new workers as, say, the construction industry, they too are struggling to retain workers.
More than a mere inconvenience to customers, power outages represent a costly ordeal with far-reaching implications for electrical utilities, and, by extension, their service contractors. Both the direct costs (e.g., resources dedicated to troubleshooting and restoration) and the indirect costs (e.g., revenue loss from disrupted service and potential compensation to affected consumers) add up quickly – especially when outages are happening more frequently and for longer periods.
To guarantee safety, improve efficiency, and meet regulatory requirements, electrical utilities must collect reliable, consistent, and accurate data from a vast range of inspections and field operations, including pole inspections, vegetation management tasks, and more.
Published June 2023
After 25 issues, we are proud to announce the rebranding of our newsletter as The Fulcrum Insider, giving readers the same great thought leadership content with a refreshed look. Check us out each month to get the inside scoop on all things Fulcrum!
The Challenges
Clients have varying data collection processes, data formats, and platform demands
Emergency response teams need to get to work quickly, without waiting for client GIS data to load or worse, relying on paper maps
Clients require regular updates on work progress from the field
Quality control on the work of field teams is difficult to do at a distance
Working with electricity and in remote locations, it’s important for crews to be up-to-date on safety protocols
Key Outcomes
Through integration of Fulcrum data with Microsoft SQL Server, GeoForce can give clients their data in any form needed
With a single address or coordinates, GeoForce crews can get started tracking down the location of problems, getting ahead of other crews to return field data much more quickly
Giving clients access to GeoForce’s inspection processes through the Fulcrum app lets them see what’s going on in real-time
By monitoring work done throughout the day through the app, managers are able to detect – and correct – errors before they become habit
After safety training, workers can access training documents as reference materials in Fulcrum, and acknowledge receipt of their training to ensure compliance with safety regulations
Background
GeoForce Utility Technologies (GeoForce) was founded in 1990 as a utilities contractor, providing GIS and building field data collection software for its clients. About 15 years ago, GeoForce pivoted its focus to providing the field work itself.
Whether electrical utility contractor GeoForce is tackling power outages with lightning speed, performing digital utility pole inspections with precision and efficiency, or creating bespoke solutions for its clients, GeoForce’s secret weapon is Fulcrum’s intuitive interface and advanced GIS integration.
Published May 2023
Did you know that May is National Barbecue, Biking, and Hamburger Month? We decided to jump on the bandwagon and designate May as “Month of Mapping” to celebrate the continued expansion of Fulcrum’s integration with Esri. Read on to learn more, check out some new thought leadership materials, and learn about two upcoming events. Happy May Month of Mapping!
It is more important than ever for electrical utilities to ensure the safety and security of their facilities from threats and attacks from trespassers, tampering, and saboteurs. Join us as we discuss how field inspection management software helps utilities keep their facilities safe and secure from physical threats.
Undergrounding relocates overhead utility lines and infrastructure below ground. Cities and utility companies are increasingly adopting this to enhance the reliability and look of their electrical systems.
We love sharing the innovative ways our clients use Fulcrum to make their field inspection tasks easier, faster, and more comprehensive. Today we focus on clients using Fulcrum to inspect properties, both indoors and outdoors, for their customers and the public. Read on to learn how Fulcrum has transformed the way they do their work!
Published April 2023
This month it’s all about working together! Read below to learn about our new partnership with American Society for Safety Professionals (ASSP), new features stemming from our Esri integration, plus thought leadership blogs, infographics, and webinars.
Published March 2023
Read on to learn what “spring cleaning” we’ve been up to, including an updated look for our website, new infographics, and more!
Designing mobile data collection apps with intention helps teams capture cleaner, more valuable information in less time. When apps are focused and easy to navigate, data collectors work faster, and the results become easier to trust and analyze. Fulcrum’s platform combines a drag-and-drop interface and powerful form builder with geolocation capabilities, including GPS coordinates, custom maps, and geotagged photos. It works in a web browser or in offline data collection mode, so teams capture real-time data even without connectivity. These flexible tools support clarity, scalability, and stronger outcomes across every project.
A circuit protection checklist provides a comprehensive list to ensure that your electric power system is meeting all the safety requirements. It also ensures the system is providing protection to your facility against any kind of electrical hazards.
Utility poles are everywhere, so much a part of the landscape that we don’t even notice them. That is, unless something goes wrong. A power or cable outage due to a defective utility pole is bad, sure. But did you know that about 10% of California’s wildfires are caused by utility pole failures, including Camp Fire, the worst wildfire in California state history? Utility companies face high stakes, necessitating a strict inspection schedule to maintain their utility poles in optimal condition.
Are you considering the transition to digital field inspections but apprehensive about the challenges that lie ahead? Don’t let uncertainties hold you back from embracing the future. Our comprehensive infographic dives into the world of digitizing field inspections, addressing common obstacles and offering actionable strategies to ensure a seamless transition for your team.
Published February 2023
Check out our updates about Esri, our client TREKK, and more. Thanks for reading!
Watch a demonstration of Fulcrum’s integration with Esri’s ArcGIS Online!
Download this substation inspection checklist to ensure structural and functional integrity of electrical substations.
Regular substation inspections help electric utilities maintain and repair their facilities to keep costs down and power flowing to their customers.
Use data produced by digitization to improve safety for utility companies’ workers and customers.
Discover how electric utilities can enable their workers to be more productive, boost their resilience and reliability, and make better short- and long-term decisions.
Published December 2022.
Read below for some of our hot takes to keep you warm as the weather grows colder (or, in the case of our mates Down Under, getting hotter!). Happy holidays and a prosperous 2023 to all our Fulcrum friends!
Making the switch from pen and paper
Maybe you’ve been contemplating making the switch from pen and paper for your utility pole inspections. Or thought about moving from collecting data on optical loss on fiber optic cable using a spreadsheet typed on a laptop on the hood of your car in the middle of nowhere. However, you don’t get any further because this isn’t the right time to upgrade to data collection software for utility field operations.
Published October 2022.
It’s officially Spooky Season! If your safety, quality, field ops, or data collection processes give you nightmares, we’ve got the treats to help in the way of some informational resources. Happy Halloween, all!
Published September 2022
It’s September, and for millions of kids, school is back in session. In the spirit of the new school year, we have some fresh new thought leadership and learning resources to share. Happy Autumn!
Closing the loop for safety, quality, and maintenance inspections. Published August 2022.
How digital safety field inspections allow for constant learning, rethinking, and upgrading of the process in each iteration
Getting started with Fulcrum Academy online learning platform. Published May 25, 2022.
Fulcrum introduces Intelligent Team Automation. Published April 20, 2022.
You’ve got to keep track of your people, your equipment, and their statuses. The question is, how?
Introducing new capabilities to make field inspections a team sport. Published March 23, 2022.
In late 2021, Pacific Gas and Electric (PG&E) encountered a severe problem. A former contract worker was accused of falsifying up to 3,000 electric system inspections over two years. The deception was revealed when a power pole, allegedly inspected and declared free of rot, collapsed into a residential backyard. It sent a live electrical wire into a swimming pool, fortunately without causing any injuries.
Combating burnout in the construction industry. Published December 8, 2021.
Using technology to make safety inspections less painful (and more powerful). Published January 18, 2022.
Move beyond the perception of safety inspections as OSHA busywork: how inspections keep your workers safe and protect your bottom line.
Learn how utility companies can optimize their vegetation management program to help prevent blackouts and wildfires.
Four approaches to creating location-aware apps. Published June 17, 2021.
Every year, thousands of workers are injured or killed by electrical hazards, a situation made more tragic because many of these incidents are preventable.
Turning everyday actions into actionable insights with location-based data. Published May 20, 2021.
esThe work your field technicians do at the front lines is core to your organization, and leveraging the information they collect in the process can help your company make better decisions at every level. That makes your field teams the perfect catalyst to drive your utility’s digital transformation.
h President Biden’s infrastructure bill, also known as the American Jobs Plan (AJP), aims to create millions of jobs and modernize the country’s crumbling infrastructure. The federal government touts this bill as the biggest public investment since the 1960s. It aims to kickstart the economy post-pandemic, akin to the era of interstate highways and the Space Race. Utility and telecom companies show keen interest in the $400 billion allocated for infrastructure in the $2 trillion plan.
Download this free vehicle maintenance log to track fleet service history to avoid vehicle downtime.
Preventing incidents, protecting workers, and preserving your bottom line. Published April 15, 2021.
Use this form to analyze and determine the exact cause of a problem or accident on the job site.
In a recent study conducted by Boston Consulting Group (BCG), 95% of executives across several industries in the United States, UK, Singapore and India said that mapping and GIS location intelligence are important to achieving desired business results.
