Field Operations

This customer success story explores how TREKK Design Group, LLC uses Fulcrum to revolutionize how it performs utility inspections. This Missouri-based civil engineering firm specializes in practical solutions for community growth and restoration. With expertise from road design to underground infrastructure, TREKK offers down-to-earth answers to complex challenges.

The Challenges

Needed to replace outdated paper-based inspections with a digital solution compatible with existing Access databases and Esri ArcGIS Online for GIS data

Field data collection quality control issues ranging from inaccurate or irrelevant data and/or missing location information.

Inspections of incorrect assets or structures within complex lines or grids due to inaccessible or missing spatial components.

Frustration in the field and home office fighting with non-purpose-built inspection and data collection tools while trying to deliver on customer reporting and compliance requirements

Unreliable hotspots and internet connection results in teams “flying blind” in the field, unable to access databases or reliably collect information

Key Outcomes

Ability to rapidly create customized, “smart” client and project-specific mobile inspection apps that enable data integration and use across GIS, asset management, and other client operations platforms

Guaranteed data accuracy and consistency using mobile inspection apps that make use of data-driven conditional and required field logic coupled with automatic latitude and longitude tagging of every record and data point

Asset inspections are validated by ensuring that the right location data flows directly from the GIS to the inspector’s handheld device

High field adoption and engagement with user-friendly mobile inspection apps created using a wide range of data types, conditional logic and streamlined workflows to deliver automated, turnkey reports included in GIS deliverables

Fulcrum’s offline data collection not only allows teams to use databases but also to collect geotagged information for later syncing, without worrying about a network

Background

TREKK provides a wide range of expertise to municipalities, specifically for utilities and transportation, encompassing design and planning, geospatial information systems and asset management, and construction engineering and inspections. TREKK aptly describe its services portfolio as follows: “Need a road designed? We can help. Want to understand your underground infrastructure? We can do that, too. Have a problem and just need a commonsense solution? We’ve got you covered.”

Subsidence is the gradual sinking or settling of the Earth’s surface, driven by both natural forces like soil compaction and human activities such as groundwater extraction and mining. Threatening more than two billion people globally, The effects of subsidence include cracked building foundations, reduced aquifer capacity, damaged infrastructure, increased coastal flooding, and habitat deterioration. With urban expansion leading to increased groundwater extraction and climate change intensifying drought conditions, the need to monitor and mitigate subsidence has never been more critical.

Achieving a balance between customization and standardization in field processes is essential to maintain flexibility while ensuring consistency and efficiency. Here’s how to strike that balance effectively.

Are you struggling with complex workflows and rapid operational demands? Southern California Edison (SCE) faced similar challenges and found a powerful solution with Fulcrum field data management. This comprehensive case study reveals how SCE leveraged Fulcrum to streamline operations, enhance regulatory compliance, and improve emergency response efficiency.

The Challenges

Internal restructuring and rapid growth of staff and contractors were difficult to quickly scale with existing data collection methods

Introduction of new wildfire programs and complex data sets from LiDAR brought new requirements

Emergency management during storm-induced outages required quick adaptation and data access

Key Outcomes

Fulcrum facilitated the quick setup and management of an expanded workforce, streamlining operations despite the scale increase

Fulcrum effectively incorporates large LiDAR data sets and supports new regulatory compliance programs with quick data processing and integration

Fulcrum allows for real-time data partitioning and rapid team mobilization, enhancing SCE’s response to emergencies

About Southern California Edison

Holly Palmer, Senior Specialist Data Analytics, admires SCE for its commitment to constant innovation. “What I love most about Edison is its goal of continual improvement,” says Palmer. “I’ve been on the contractor side and now with SCE itself, and I’ve seen so many changes. SCE is always seeking to enhance and improve its systems.”

Tired of data overload and inefficient processes? It’s time to take control. We’ve designed an exclusive infographic to help you visualize a day in the life of field data and streamline your field data workflow.

As we gear up for the 2024 Esri User Conference, Fulcrum is excited to showcase several groundbreaking features and recent developments that enhance geospatial field data collection and management. These innovations promise to streamline field operations and improve data reliability, setting a new standard for GIS integration and field data handling.

Ready to revolutionize your enterprise operations? Choosing the right enterprise GIS solution is essential for businesses aiming to boost efficiency and drive growth. This guide is your ticket to making informed, impactful decisions that can elevate your organization’s capabilities.

Implementing new field software can significantly enhance operational efficiency and data accuracy, but it requires careful planning and execution. To ensure a successful implementation, here are five best practice tips to guide you through the process!

Electric utilities face a unique set of challenges, from dealing with geographically dispersed teams and lone workers to navigating rigorous regulatory demands and prioritizing public safety. It’s no wonder that these challenges make electric utilities and partners across the utility industry a prime candidate for the implementation of field data collection software. 

Electrical utility field inspection teams are faced with many challenges such as vegetation management, utility pole inspections, and emergency response. Discover how field data collection software can provide the necessary tools to enhance these operations. Such software offers streamlined workflows and improved response capabilities, ensuring that your team keeps the lights on efficiently and effectively.

Conducting defensible space inspections to protect life and property from wildfires.

The electrical cooperative industry faces many challenges, including operational inefficiencies and security vulnerabilities. Fulcrum’s advanced field data collection and process management platform offers a promising solution to these issues. By integrating innovative technology with on-the-ground tasks, Fulcrum transforms the way electrical utilities manage their field operations, resulting in increased efficiency, reduced costs, and improved service reliability.

Welcome to a quick look at Fulcrum’s powerful field data collection and process management platform. With our Fast Fulcrum Walkthrough video, you’ll discover how seamlessly Fulcrum integrates into your workflow, empowering field teams to efficiently gather and manage critical data.

Industries such as environmental consulting and utility services are increasingly recognizing the practical benefits of Fulcrum’s platform for field data collection and process management. Fulcrum’s approach focuses on rapidly evolving existing workflows to improve efficiency. Join us as we explore case studies from GeoForce, Great Lakes Wellhead Inc. (GLW), DIEHLUX, and TREKK Design Group to see firsthand how Fulcrum’s technology streamlines tasks and boosts overall efficiency with field workflow automation.

Embark on a journey to discover how geospatial data can redefine your field operations strategies. The following piece explores the geospatial capabilities of the Fulcrum platform, demonstrating its potential to transform organizational efficiency and decision-making with advanced location intelligence.

Utility Vegetation Management (UVM) is the strategic management of tree and vegetation growth around electrical power lines and infrastructure to prevent power outages and ensure the consistent delivery of electricity, playing a vital role in safeguarding the reliability and safety of our power supply.

Broadband deployment is essential for modern societies, driving economic growth, enhancing communication, and enabling access to a wealth of information and services. Central to the expansion of broadband infrastructure are pole attachments – a seemingly mundane yet crucial aspect of network deployment that involves attaching cables and equipment to utility poles. Recognizing the importance of these attachments, the Federal Communications Commission (FCC) has proposed a series of reforms aimed at streamlining the process and addressing longstanding issues that have impeded broadband deployment.

As a GIS professional, you know the power of Esri ArcGIS in project planning, analysis, and management. But what if we told you that Esri integration with Fulcrum could elevate your field teams’ capabilities and take your GIS to the next level? With seamless integration between Esri’s best-in-class GIS software and Fulcrum’s industry-best data collection platform, you get more. More robust field-collected datasets, more support for your field teams, and more efficiency for your GIS operations.

Explore the future of field operations with our latest infographic featuring the Fulcrum platform, a groundbreaking solution revolutionizing field data collection and process management.

FieldTech refers to the integrated hardware and software systems that support field operations in demanding, remote, or regulated environments. From drones and sensors to AI-powered platforms and offline data sync, FieldTech helps field teams capture accurate data, reduce inefficiencies, and bridge the gap between the field and the office. As industries push for greater efficiency, safety, and compliance, FieldTech continues to evolve as a critical part of modern operations.

As a GIS Manager, you’re at the forefront of merging the traditional with the modern, ensuring that your organization leverages the best of spatial insights to optimize its operations. The implementation of an Enterprise Geographic Information System (GIS) is a pivotal step in transforming your business’s field data capabilities. But how can you seamlessly incorporate this technology to maximize its impact?

Discover the transformative power and benefits of field data collection software! In the following infographic, we’ll unveil the remarkable advantages of integrating modern field inspection technology into your business operations.

Standards form the backbone of operational excellence, defining the quality, safety, and efficiency expectations for organizations. In contrast, inspections play a critical role in ensuring successful business operations by upholding standards and evaluating compliance. Bridging the gap between broad standards and practical digital inspections is critical for effective standards implementation.

Discover the power of GPS tracking for water environments using Fulcrum, demonstrated in a two-minute video by Jake, Fulcrum’s own VP of Product Marketing. This instructional video provides practical insights for field teams, showcasing the ease of capturing and mapping a water sump area using Fulcrum’s digital data collection app.

Welcome to the future of accurate GPS tracking for power lines using Fulcrum FieldTech!  Join Jake from Fulcrum as he demonstrates the simplicity and power of our application in tracking downed power lines – a task critical for maintaining safety and restoring services.

Water assets, crucial elements like rivers, lakes, and treatment plants, are the cornerstone of environmental health and human well-being. This blog navigates the world of water assets, highlighting their importance and the challenges in managing them – and the role of digital data collection platforms like Fulcrum in streamlining these efforts. These technological advancements not only enhance efficiency but also ensure sustainability, marking a significant step forward in how we interact with and protect our water resources. Join us in exploring the integration of technology and environmental stewardship.

Embracing cutting-edge solutions in today’s fast-evolving operational landscape is essential, and one such innovation is the convergence of Field Technology (FieldTech) — technology built for and managed by field teams — with Geographic Information System (GIS) Software as a Service (SaaS) offerings. These integrated platforms are revolutionizing industry workflows by providing unprecedented agility and capacity to adjust to market and environmental alterations quickly and effectively.

Utility companies may hesitate to embrace a SaaS (Software as a Service) field data collection software and management solution due to the substantial investments in their current methods, from pen-and-paper to complex in-house digital platforms. These entrenched systems represent significant sunk costs in time, money, and training – investments that may be painful to put aside in favor of a SaaS solution, despite the benefits.

Fulcrum stands out as a dynamic data collection platform, expertly tailored for the varied needs of both field and office teams across industries. In the field, it simplifies data gathering and improves productivity. In the office, it boosts the use of data to make more informed decisions. This dual capability makes Fulcrum an essential tool for organizations aiming to enhance their operational performance and strategic depth.

As the telecom world races towards better connectivity, underground fiber optic cables have become the go-to solution. However, this advancement comes with an unintended consequence – the potential risk of sinkholes. As these high-speed conduits burrow deeper into the earth, they intersect with a delicate subterranean balance, occasionally disrupting natural water flows and contributing to soil erosion. This can lead to the formation of sinkholes, presenting a new set of challenges for urban planners and telecommunication companies.

Data increases in value and impact as it gets shared. So how can you maximize the value of the field data you collect in Fulcrum? And how can you maximize Fulcrum’s use of data from other systems? There are many integration techniques in Fulcrum, and we’re here to demo some of them for you.

Discover the transformative power of the Fulcrum data collection platform. Download the data sheet below to explore how Fulcrum redefines the efficiency and accuracy of field operations. This is more than just a tool; simple field data collection with Fulcrum is a strategic asset that propels your field activities into a new era of productivity.

Ramping up operational productivity in the field is a major goal for any GIS Manager, and it hinges on one crucial factor: quality data. Forget the old-school methods of scribbling notes in a notebook. The game has changed with the advent of data collection technology. This isn’t simply about the replacement of outdated tools with new technology. Instead, it’s a fundamental shift in how we handle field data.

Water touches every aspect of modern life. Obviously, drinking water is vital, but we also need plentiful water for agriculture. The manufacturing and technology sectors use water for cooling purposes, as does power generation. In fact, America uses more water than almost every other nation on earth. However, the infrastructure that provides, cleans, and delivers that water is crumbling.

The global use of electricity continues to grow every year. In fact, electricity usage in 2022 was more than three times higher than in 1980, and demand continues to climb. A robust plan for electrical infrastructure maintenance is essential to safely meet the needs of our interconnected world.

As 2023 draws to a close, utilities face considerable headwinds, finding themselves squeezed by regulator-driven demands for sustainability and environmental care, and grappling with escalating service delivery costs. In this challenging landscape, GIS-enhanced data collection emerges as a crucial tool for utilities, aiding in balancing these demands while maintaining operational efficiency.

Electricity is the lifeblood of modern society, powering everything from homes to hospitals. Yet, this critical service is surprisingly vulnerable to the natural world, particularly the untamed antics of wildlife. Every year, curious critters are the cause of widespread power outages, leading to significant economic losses and reliability issues for utilities. As electrical utilities seek innovative solutions to mitigate these interruptions, data collection software emerges as a pivotal tool in the strategic arsenal against wildlife-causing power outages. This blog explores an interesting use case for such software: managing wildlife interference effectively to ensure the protection of both animals and the reliability of utility services.

As the global climate continues to fluctuate, water disasters are on the rise. The United Nations (UN) recently reported that harmful water events top the list of the world’s most destructive disasters. The number of water-related disasters has increased by a factor of five over the past 50 years, driven by climate change and weather extremes (and also, at least in part, higher population density and better reporting). And while the death toll of these events have leveled out over the years due to better warning systems, the economic toll of the crises has not. Over the same time period, costs related to water emergencies averaged out to $202 million USD per day.

With the alarming increase in extreme weather events, electrical poles face an unprecedented challenge. Damaged poles can incapacitate a grid, leaving communities in darkness, cutting off communication, and stalling vital services. However, the solution is not costly-full scale replacement of the many poles that make up a grid. Instead, utilities are much better off reinforcing poles and implementing preventative measures. Fortunately, field data collection and inspection software can help utilities strengthen electrical poles, grids, and services against future storms.

Power outages challenge utility companies to act fast and smart. The core strategy? GIS field data collection, a critical technology for swift service restoration and safety assurance. It connects field crew actions with centralized system insights, empowering a faster recovery process. Field teams using GIS can promptly report issues, making data-driven decisions that speed up the power restoration work and minimize outage time.

Every dataset tells a story, but without location, it’s incomplete. Geospatial data collection ties information to specific places, revealing patterns and relationships that would otherwise stay hidden. Within Geographic Information Systems (GIS), this connection allows teams to perform geospatial analysis using modern geospatial technology.

Protecting us from floods and pollution, stormwater infrastructure keeps our communities and economies safe and healthy. However, standing at the forefront of a rapidly-changing world – from unprecedented urban growth to extreme climate events – they have come under increasing strain in recent years.

Managing a water utility is no small feat. From ensuring regulatory compliance to maintaining aging infrastructure and streamlining operations, the list of responsibilities can be overwhelming. That’s where effective technology comes into play. A robust water utility management software solution can transform these everyday challenges into opportunities for enhanced efficiency and better service quality.

Vegetation management is a continuous challenge for utility companies. From mountain forests to city streets, ensuring vegetation doesn’t interfere with electrical lines is critical for safety and service continuity.This is no easy feat, especially if utilities rely on outdated data collection methods that can’t properly track critical data points or produce decisive insights.

Despite their decades-old prevalence, utility poles stand at the forefront of a technological evolution. As telecom companies build ever-newer networks, utility poles become essential equipment for both legacy electrical grids and cutting-edge telecoms. Doubling pole use benefits both utilities and telecoms, but these utility pole partnerships can present numerous challenges without proper oversight. 

Global electricity demand is projected to grow between 62% and 185 percent by 2050.  As our world becomes more electrified, new challenges threaten the reliability and stability of our power infrastructure.

The future of electric vehicles (EVs) presents a looming challenge. The projected demand for public EV charging stations will place the US electrical grid under immense strain.