Customer Stories

Field deployment was simple and easy to manage. Little training was necessary as the system is fairly self-explanatory with data field descriptions and prompts. Once our data was cleaned up and organized in Fulcrum, our staff commented on the speed of the system as well as the accuracy of GPS location.

The possibility of working offline and syncing when networks are available will also be vital. The environment, appearance and experience for the end user are very friendly and intuitive which will save us valuable time for training that we currently do not have.

“We could do something like this with our existing GIS platform, but we just don’t have the luxury of time to deploy such an application during this emergency period. But with Fulcrum, it’s ready to go out of the box.”

The simplicity of setting up Fulcrum apps and exporting and analyzing the results means HALO has been able to conduct one-off studies such as a recent survey to assess the effectiveness of risk education campaigns, which would previously have been too resource-intensive.

"We save a lot of time not having to go back and do data entry on the desktop after a long day in the field. And along with time-saving is cost-saving."

“It really made it so maybe you were able to do three inspections a day and now you can do 20 inspections a day. A lot of that just comes from the simplification of the inspection form and the default auto-population. It really saved a lot of time for the inspectors out in the field.”

The most impressive thing about Fulcrum was the support we received from the staff at Fulcrum. Whether it was a general question about how to use the app, an issue encountered, or a feature request, the staff were always available and eager to help.