With our Secret Shopper survey app, you can take photos, videos, scan barcodes, and make notes of your shopping trip quickly and easily, without using paper forms or cameras. Document prices, bottlenecks, and customer service issues, and sync them to the cloud for rapid analysis by management. This Secret Shopper app works online or offline, in case of no internet signal. And with cloud storage, all your store audits and missions are saved to the cloud in case your phone is confiscated or lost. This app can be easily customized to fit your current forms and data collection needs. Get better intel on your stores and competitors with our Secret Shopper app today!
What does Fulcrum do?
Fulcrum enables organizations to standardize field data collection, customize data collection processess, and integrate field data with enterprise systems such as GIS and back-office platforms.
Are you SaaS or on-premises?
Fulcrum is strictly a Software-as-a -Service FieldTech product. Our SaaS implementation is hosted on AWS and we are SOC 2 Type II certified.
What kinds of skills do we need to implement Fulcrum?
Fulcrum deployments typically include an app administrator, proficient in basic spreadsheet management, and a business administrator responsible for user management, data analysis, and various related tasks.
What if I don’t have those skills available on my team?
We offer professional and managed services tailored to your needs. Whether you prefer training your team for independence or having us manage ongoing requirements, we can help.
How “real-time” are you?
Fulcrum provides automatic synchronization to share records between the mobile device and server. In “real-time,” this syncing occurs within seconds to a couple of minutes as long as there’s an internet connection.
Can Fulcrum connect to my sub-meter Bluetooth GPS unit?
Yes. Fulcrum uses your mobile device’s GPS location by default. When you connect a Bluetooth GPS receiver, it replaces your device’s coordinates with more accurate ones from the GPS receiver.
Can we do a proof of concept or pilot?
Absolutely! Contact us to set up a custom plan to get started.
Does Fulcrum work completely offline?
Fulcrum is built to function without an internet connection. When you reconnect to the internet, it will automatically sync your records and update the mobile app with new data from the server.
